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Usability Engineering Standards: Adhering to Best Practices

Description: Usability Engineering Standards: Adhering to Best Practices
Number of Questions: 15
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Tags: usability human-computer interaction standards best practices
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Which standard provides guidelines for the design of user interfaces for software applications?

  1. ISO 9241-11

  2. ISO 9241-10

  3. ISO 9241-12

  4. ISO 9241-13


Correct Option: A
Explanation:

ISO 9241-11 provides guidelines for the design of user interfaces for software applications, including principles for user-centered design, task analysis, and usability testing.

What is the primary goal of usability engineering?

  1. To ensure that a product is easy to use

  2. To improve the aesthetics of a product

  3. To reduce the cost of a product

  4. To increase the speed of a product


Correct Option: A
Explanation:

The primary goal of usability engineering is to ensure that a product is easy to use, by considering the needs and capabilities of the users and designing the product accordingly.

Which of the following is NOT a common usability engineering method?

  1. Heuristic evaluation

  2. Cognitive walkthrough

  3. Focus group

  4. A/B testing


Correct Option: D
Explanation:

A/B testing is a method for comparing two versions of a product to see which one performs better. It is not a common usability engineering method, as it is more focused on measuring the effectiveness of a product rather than its usability.

What is the purpose of a usability test?

  1. To evaluate the usability of a product

  2. To identify usability problems

  3. To collect feedback from users

  4. All of the above


Correct Option: D
Explanation:

The purpose of a usability test is to evaluate the usability of a product, identify usability problems, and collect feedback from users. This information can then be used to improve the usability of the product.

Which of the following is NOT a common usability heuristic?

  1. Visibility of system status

  2. Match between system and real world

  3. Consistency and standards

  4. Error prevention


Correct Option: D
Explanation:

Error prevention is not a common usability heuristic. It is a design principle that aims to prevent users from making errors in the first place. Usability heuristics are more focused on making it easy for users to recover from errors.

What is the difference between usability and user experience?

  1. Usability is a subset of user experience

  2. User experience is a subset of usability

  3. Usability and user experience are the same thing

  4. Usability and user experience are unrelated


Correct Option: A
Explanation:

Usability is a subset of user experience. Usability is concerned with the ease of use of a product, while user experience is concerned with the overall experience of using a product, including factors such as enjoyment, satisfaction, and engagement.

Which of the following is NOT a common usability metric?

  1. Task completion time

  2. Error rate

  3. User satisfaction

  4. Website traffic


Correct Option: D
Explanation:

Website traffic is not a common usability metric. It is a measure of the number of people visiting a website, but it does not provide any information about the usability of the website.

What is the purpose of a style guide?

  1. To ensure consistency in the design of a product

  2. To improve the usability of a product

  3. To reduce the cost of a product

  4. To increase the speed of a product


Correct Option: A
Explanation:

The purpose of a style guide is to ensure consistency in the design of a product. This includes things like the use of fonts, colors, and layout. A style guide helps to create a cohesive and professional look and feel for a product.

Which of the following is NOT a common usability engineering tool?

  1. Usability testing software

  2. Heuristic evaluation tool

  3. Cognitive walkthrough tool

  4. Project management software


Correct Option: D
Explanation:

Project management software is not a common usability engineering tool. It is a tool for managing the tasks and resources involved in a project. Usability engineering tools are specifically designed to help evaluate and improve the usability of a product.

What is the purpose of a persona?

  1. To represent a typical user of a product

  2. To help designers understand the needs of users

  3. To create a more realistic testing environment

  4. All of the above


Correct Option: D
Explanation:

The purpose of a persona is to represent a typical user of a product, help designers understand the needs of users, and create a more realistic testing environment. Personas are based on research and data about the target audience for a product.

Which of the following is NOT a common usability engineering standard?

  1. ISO 9241-11

  2. ISO 9241-10

  3. ISO 9241-12

  4. ANSI/HFES 100-2007


Correct Option: D
Explanation:

ANSI/HFES 100-2007 is not a common usability engineering standard. It is a standard for human factors engineering, which is a broader field that includes usability engineering.

What is the difference between a usability goal and a usability requirement?

  1. A usability goal is more specific than a usability requirement

  2. A usability requirement is more specific than a usability goal

  3. Usability goals and usability requirements are the same thing

  4. Usability goals and usability requirements are unrelated


Correct Option: B
Explanation:

A usability requirement is more specific than a usability goal. A usability goal is a general statement about what the product should be able to do in terms of usability, while a usability requirement is a specific statement about how the product should perform in terms of usability.

Which of the following is NOT a common usability engineering activity?

  1. User research

  2. Task analysis

  3. Design iteration

  4. Marketing


Correct Option: D
Explanation:

Marketing is not a common usability engineering activity. It is a business activity that is focused on promoting and selling a product. Usability engineering activities are focused on evaluating and improving the usability of a product.

What is the purpose of a usability inspection?

  1. To identify usability problems in a product

  2. To evaluate the usability of a product

  3. To collect feedback from users

  4. All of the above


Correct Option: A
Explanation:

The purpose of a usability inspection is to identify usability problems in a product. This is done by having a team of experts review the product and identify any potential usability problems.

Which of the following is NOT a common usability engineering deliverable?

  1. Usability test report

  2. Heuristic evaluation report

  3. Cognitive walkthrough report

  4. Marketing plan


Correct Option: D
Explanation:

A marketing plan is not a common usability engineering deliverable. It is a business document that is used to plan and execute marketing activities. Usability engineering deliverables are documents that provide information about the usability of a product.

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