Avoiding eye contact during a conflict can be perceived as disinterest or disrespect, hindering effective communication.

Active listening involves restating the other person's words to demonstrate understanding and encourage further communication.

Compromising involves finding a mutually acceptable solution that addresses the concerns of both parties.

The role of a peer mediator is to create a safe and supportive environment where the parties can communicate their perspectives and work towards a mutually acceptable solution.

Manipulation is not a skill required for effective peer mediation. Instead, peer mediators should strive to be impartial and facilitate a fair and balanced resolution.

Using 'I' statements involves expressing feelings and needs in a direct and assertive manner, taking ownership of one's perspective without blaming the other person.

Emotional reactivity, such as anger, defensiveness, or frustration, can hinder effective conflict resolution by preventing clear communication and rational decision-making.

The first step in the peer mediation process is selecting a neutral and impartial mediator who will facilitate the conflict resolution process.

Peer mediation in schools is designed to reduce teacher workload by empowering students to resolve conflicts independently.

Assertiveness involves expressing feelings and needs in a respectful and direct manner, standing up for one's rights without being aggressive or passive.

Effective conflict resolution involves respecting the perspectives and feelings of all parties involved, creating a safe and supportive environment for open communication.

The role of a peer mediator is to create a safe and supportive environment where the parties can communicate their perspectives and work towards a mutually acceptable solution.

Manipulation is not a constructive conflict resolution strategy. Instead, effective strategies focus on open communication, problem-solving, and finding mutually acceptable solutions.

The primary goal of conflict resolution is to find a mutually acceptable solution that addresses the concerns of all parties involved, restoring harmony and preventing future conflicts.

Manipulation is not a skill required for effective peer mediation. Instead, peer mediators should strive to be impartial and facilitate a fair and balanced resolution.