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people management Online Quiz - 2

Description: people management Online Quiz - 2
Number of Questions: 9
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Tags: people management
Attempted 0/9 Correct 0 Score 0
  1. Don’t accuse- it adds fuel to fire

  2. Say things like ‘Calm down’

  3. Don’t join in- you will prolong it

  4. Don’t stay in the firing line


Correct Option: B

The best way to escape from Perfectionist boss who expects long hours, commitment, blood, sweat and tears(if it gets too much) is to make him understand your unmanageable workload

  1. True

  2. False


Correct Option: B

To make the shy people (who avoid eye contact, blush easily, speak rarely, and never volunteer) speak in meetings, point out them and ask simple questions. This will give confidence to them

  1. True

  2. False


Correct Option: B

When you have a dispute with the difficult people, how will you try to resolve it?

  1. Settle the dispute by looking for a higher authority person

  2. Resolve it on your own

  3. Try to win the argument

  4. Walk away politely


Correct Option: A

Getting work from people who are egoists, show offs, the self centered can be done by

  1. Flattery; this will motivate them to complete the work faster

  2. Deny them the oxygen of attention and they will wither away

  3. Both

  4. None of these


Correct Option: B

To make lazy employees give more productivity

  1. Set deadlines well before the actual deadline

  2. Discuss with them and make them understand their poor performance

  3. None of these

  4. Both


Correct Option: A

When you get a stubborn customer who insisting he wants a product of certain type when you know it is not suitable for him?

  1. You are ready to sell the product since you don’t want any more argument with him

  2. Showing the thing which he insisted and asking his permission to show the right product which you think that will suit him

  3. Argue with him and explain him it will not suit

  4. None of these


Correct Option: B

When people are rude without knowing they are being rude

  1. Create a dispute

  2. Discuss with them and make them understand their rudeness

  3. Walk away politely and come back later. This will defuse the tension

  4. None of these


Correct Option: C

How do you deal with fault finders?

  1. Don’t do any faults

  2. Invite criticism and try to stay clear of opinion

  3. None of these

  4. Both


Correct Option: B
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