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Mobile Device Maintenance

Description: Mobile Device Maintenance Quiz
Number of Questions: 15
Created by:
Tags: mobile devices maintenance troubleshooting
Attempted 0/15 Correct 0 Score 0

Which of the following is NOT a common type of mobile device?

  1. Smartphone

  2. Tablet

  3. Laptop

  4. Smartwatch


Correct Option: C
Explanation:

Laptops are not considered mobile devices as they are not designed to be easily portable.

What is the most common type of mobile device repair?

  1. Screen replacement

  2. Battery replacement

  3. Camera replacement

  4. Software update


Correct Option: A
Explanation:

Screen replacement is the most common type of mobile device repair due to the fragility of the screens and the likelihood of them being damaged through accidental drops or impacts.

What is the best way to prevent mobile device damage?

  1. Use a protective case

  2. Keep the device away from water and dust

  3. Avoid dropping the device

  4. All of the above


Correct Option: D
Explanation:

All of the options listed are important in preventing mobile device damage.

Which of the following is NOT a common cause of mobile device battery drain?

  1. Running too many apps at once

  2. Using high-brightness settings

  3. Playing games

  4. Enabling location services


Correct Option: C
Explanation:

Playing games is not a common cause of mobile device battery drain.

What is the best way to clean a mobile device screen?

  1. Use a soft, dry cloth

  2. Use a screen cleaner

  3. Use a damp cloth

  4. Use a paper towel


Correct Option: A
Explanation:

Using a soft, dry cloth is the best way to clean a mobile device screen without causing damage.

Which of the following is NOT a common symptom of a failing mobile device battery?

  1. Shorter battery life

  2. Battery overheating

  3. Device shutting down unexpectedly

  4. Swollen battery


Correct Option: C
Explanation:

Device shutting down unexpectedly is not a common symptom of a failing mobile device battery.

What is the best way to extend the life of a mobile device battery?

  1. Avoid charging the device overnight

  2. Use a fast charger

  3. Avoid using the device while it is charging

  4. All of the above


Correct Option: A
Explanation:

Avoiding charging the device overnight is the best way to extend the life of a mobile device battery.

Which of the following is NOT a common type of mobile device malware?

  1. Virus

  2. Trojan

  3. Spyware

  4. Adware


Correct Option: D
Explanation:

Adware is not a common type of mobile device malware.

What is the best way to protect a mobile device from malware?

  1. Install a mobile security app

  2. Keep the device's software up to date

  3. Avoid downloading apps from unknown sources

  4. All of the above


Correct Option: D
Explanation:

All of the options listed are important in protecting a mobile device from malware.

Which of the following is NOT a common cause of mobile device overheating?

  1. Running too many apps at once

  2. Using high-brightness settings

  3. Playing games

  4. Using the device in a hot environment


Correct Option: D
Explanation:

Using the device in a hot environment is not a common cause of mobile device overheating.

What is the best way to cool down a mobile device that is overheating?

  1. Turn off the device

  2. Place the device in a cool place

  3. Use a cooling fan

  4. All of the above


Correct Option: D
Explanation:

All of the options listed are effective in cooling down a mobile device that is overheating.

Which of the following is NOT a common symptom of a failing mobile device speaker?

  1. Muffled sound

  2. Distorted sound

  3. No sound

  4. Static noise


Correct Option: D
Explanation:

Static noise is not a common symptom of a failing mobile device speaker.

What is the best way to clean a mobile device speaker?

  1. Use a soft brush

  2. Use a vacuum cleaner

  3. Use a cotton swab

  4. Use compressed air


Correct Option: D
Explanation:

Using compressed air is the best way to clean a mobile device speaker without causing damage.

Which of the following is NOT a common cause of mobile device microphone problems?

  1. Dirt or debris blocking the microphone

  2. Microphone damage

  3. Software issues

  4. All of the above


Correct Option: D
Explanation:

All of the options listed are common causes of mobile device microphone problems.

What is the best way to fix a mobile device microphone problem?

  1. Clean the microphone

  2. Update the device's software

  3. Restart the device

  4. All of the above


Correct Option: D
Explanation:

All of the options listed can be effective in fixing a mobile device microphone problem.

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