Consumer Protection in Healthcare

Description: This quiz is designed to assess your knowledge about Consumer Protection in Healthcare.
Number of Questions: 15
Created by:
Tags: healthcare consumer protection patient rights
Attempted 0/15 Correct 0 Score 0

What is the primary legislation that governs consumer protection in healthcare in India?

  1. The Consumer Protection Act, 1986

  2. The Medical Council of India Act, 1956

  3. The Drugs and Cosmetics Act, 1940

  4. The Clinical Establishments (Registration and Regulation) Act, 2010


Correct Option: A
Explanation:

The Consumer Protection Act, 1986 is the primary legislation that governs consumer protection in healthcare in India. It provides for the rights of consumers in healthcare services and establishes mechanisms for redressal of grievances.

Which of the following is NOT a right of a consumer in healthcare services under the Consumer Protection Act, 1986?

  1. The right to be informed about the healthcare services available

  2. The right to choose a healthcare provider

  3. The right to receive quality healthcare services

  4. The right to be charged a reasonable price for healthcare services


Correct Option: D
Explanation:

The right to be charged a reasonable price for healthcare services is not explicitly mentioned in the Consumer Protection Act, 1986. However, it is implied in the right to receive quality healthcare services.

What is the role of the Central Consumer Protection Authority (CCPA) in healthcare?

  1. To investigate complaints against healthcare providers

  2. To impose penalties on healthcare providers for violations of consumer rights

  3. To issue guidelines for healthcare providers on consumer protection

  4. All of the above


Correct Option: D
Explanation:

The CCPA is responsible for investigating complaints against healthcare providers, imposing penalties on healthcare providers for violations of consumer rights, and issuing guidelines for healthcare providers on consumer protection.

Which of the following is NOT a responsibility of a healthcare provider under the Consumer Protection Act, 1986?

  1. To provide quality healthcare services

  2. To inform the consumer about the healthcare services available

  3. To charge a reasonable price for healthcare services

  4. To obtain the consumer's consent before providing healthcare services


Correct Option: D
Explanation:

Obtaining the consumer's consent before providing healthcare services is not explicitly mentioned in the Consumer Protection Act, 1986. However, it is a fundamental principle of medical ethics and is implied in the right to receive quality healthcare services.

What is the time limit for filing a complaint with the CCPA against a healthcare provider?

  1. One year from the date of the alleged violation

  2. Two years from the date of the alleged violation

  3. Three years from the date of the alleged violation

  4. Four years from the date of the alleged violation


Correct Option: B
Explanation:

The time limit for filing a complaint with the CCPA against a healthcare provider is two years from the date of the alleged violation.

Which of the following is NOT a remedy that can be granted by the CCPA to a consumer who has been aggrieved by a healthcare provider?

  1. Compensation for damages suffered

  2. Refund of the amount paid for healthcare services

  3. Replacement of defective healthcare products

  4. Cancellation of the healthcare provider's license


Correct Option: D
Explanation:

Cancellation of the healthcare provider's license is not a remedy that can be granted by the CCPA. However, the CCPA can impose a penalty on the healthcare provider and order it to pay compensation to the consumer.

What is the purpose of the Clinical Establishments (Registration and Regulation) Act, 2010?

  1. To regulate the establishment and operation of clinical establishments in India

  2. To ensure the quality of healthcare services provided by clinical establishments

  3. To protect the rights of patients receiving healthcare services from clinical establishments

  4. All of the above


Correct Option: D
Explanation:

The Clinical Establishments (Registration and Regulation) Act, 2010 aims to regulate the establishment and operation of clinical establishments in India, ensure the quality of healthcare services provided by clinical establishments, and protect the rights of patients receiving healthcare services from clinical establishments.

Which of the following is NOT a requirement for registration of a clinical establishment under the Clinical Establishments (Registration and Regulation) Act, 2010?

  1. The clinical establishment must have a valid license from the appropriate authority

  2. The clinical establishment must have a qualified medical practitioner as its head

  3. The clinical establishment must have adequate infrastructure and facilities

  4. The clinical establishment must have a patient grievance redressal mechanism


Correct Option: A
Explanation:

A valid license from the appropriate authority is not a requirement for registration of a clinical establishment under the Clinical Establishments (Registration and Regulation) Act, 2010. However, the clinical establishment must obtain a license from the appropriate authority before it can start operating.

What is the role of the State Regulatory Authority (SRA) under the Clinical Establishments (Registration and Regulation) Act, 2010?

  1. To register clinical establishments in the state

  2. To inspect clinical establishments and ensure compliance with the Act

  3. To investigate complaints against clinical establishments

  4. All of the above


Correct Option: D
Explanation:

The SRA is responsible for registering clinical establishments in the state, inspecting clinical establishments and ensuring compliance with the Act, and investigating complaints against clinical establishments.

Which of the following is NOT a right of a patient under the Clinical Establishments (Registration and Regulation) Act, 2010?

  1. The right to be informed about the healthcare services available

  2. The right to choose a healthcare provider

  3. The right to receive quality healthcare services

  4. The right to be charged a reasonable price for healthcare services


Correct Option: D
Explanation:

The right to be charged a reasonable price for healthcare services is not explicitly mentioned in the Clinical Establishments (Registration and Regulation) Act, 2010. However, it is implied in the right to receive quality healthcare services.

What is the time limit for filing a complaint with the SRA against a clinical establishment?

  1. One year from the date of the alleged violation

  2. Two years from the date of the alleged violation

  3. Three years from the date of the alleged violation

  4. Four years from the date of the alleged violation


Correct Option: B
Explanation:

The time limit for filing a complaint with the SRA against a clinical establishment is two years from the date of the alleged violation.

Which of the following is NOT a remedy that can be granted by the SRA to a patient who has been aggrieved by a clinical establishment?

  1. Compensation for damages suffered

  2. Refund of the amount paid for healthcare services

  3. Replacement of defective healthcare products

  4. Cancellation of the clinical establishment's registration


Correct Option: D
Explanation:

Cancellation of the clinical establishment's registration is not a remedy that can be granted by the SRA. However, the SRA can impose a penalty on the clinical establishment and order it to pay compensation to the patient.

What is the purpose of the Drugs and Cosmetics Act, 1940?

  1. To regulate the manufacture, sale, and distribution of drugs and cosmetics in India

  2. To ensure the quality, safety, and efficacy of drugs and cosmetics

  3. To protect the public from harmful drugs and cosmetics

  4. All of the above


Correct Option: D
Explanation:

The Drugs and Cosmetics Act, 1940 aims to regulate the manufacture, sale, and distribution of drugs and cosmetics in India, ensure the quality, safety, and efficacy of drugs and cosmetics, and protect the public from harmful drugs and cosmetics.

Which of the following is NOT a requirement for obtaining a license to manufacture drugs under the Drugs and Cosmetics Act, 1940?

  1. The manufacturing facility must be inspected and approved by the Central Drugs Standard Control Organization (CDSCO)

  2. The manufacturing process must be in accordance with the Good Manufacturing Practices (GMP) guidelines

  3. The drugs must be tested and approved by the CDSCO

  4. The manufacturer must have a valid license from the State Drug Control Authority (SDCA)


Correct Option: D
Explanation:

A valid license from the SDCA is not a requirement for obtaining a license to manufacture drugs under the Drugs and Cosmetics Act, 1940. However, the manufacturer must obtain a license from the SDCA before it can start manufacturing drugs.

What is the role of the CDSCO under the Drugs and Cosmetics Act, 1940?

  1. To regulate the manufacture, sale, and distribution of drugs and cosmetics in India

  2. To ensure the quality, safety, and efficacy of drugs and cosmetics

  3. To protect the public from harmful drugs and cosmetics

  4. All of the above


Correct Option: D
Explanation:

The CDSCO is responsible for regulating the manufacture, sale, and distribution of drugs and cosmetics in India, ensuring the quality, safety, and efficacy of drugs and cosmetics, and protecting the public from harmful drugs and cosmetics.

- Hide questions