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Understanding Consumer Behavior in Fashion E-commerce

Description: This quiz aims to assess your understanding of consumer behavior in the context of fashion e-commerce. It covers various factors that influence consumer decisions, online shopping trends, and strategies for enhancing the e-commerce shopping experience.
Number of Questions: 15
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Tags: fashion e-commerce consumer behavior online shopping trends e-commerce strategies
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Which of the following is NOT a key factor influencing consumer behavior in fashion e-commerce?

  1. Product quality

  2. Price

  3. Convenience

  4. Brand loyalty


Correct Option: D
Explanation:

Brand loyalty is not a key factor influencing consumer behavior in fashion e-commerce, as consumers often make purchasing decisions based on product quality, price, convenience, and other factors.

What is the primary reason for the increasing popularity of online shopping for fashion items?

  1. Convenience

  2. Lower prices

  3. Wider selection

  4. All of the above


Correct Option: D
Explanation:

Online shopping for fashion items has become popular due to its convenience, lower prices, and wider selection of products compared to traditional brick-and-mortar stores.

Which of the following is NOT a common challenge faced by consumers when shopping for fashion items online?

  1. Inaccurate product descriptions

  2. Lack of physical touch and try-on experience

  3. Delayed shipping times

  4. Secure payment options


Correct Option: D
Explanation:

Secure payment options are generally not a challenge faced by consumers when shopping for fashion items online, as most e-commerce platforms provide secure payment gateways.

What is the term used to describe the phenomenon where consumers make impulsive purchases online due to limited time offers or discounts?

  1. Fear of missing out (FOMO)

  2. Scarcity effect

  3. Impulse buying

  4. Anchoring bias


Correct Option: A
Explanation:

Fear of missing out (FOMO) is the term used to describe the phenomenon where consumers make impulsive purchases online due to limited time offers or discounts.

Which of the following is an effective strategy for e-commerce retailers to enhance the online shopping experience for fashion items?

  1. Providing detailed product descriptions and high-quality images

  2. Offering personalized product recommendations

  3. Implementing user-friendly website design and navigation

  4. All of the above


Correct Option: D
Explanation:

Providing detailed product descriptions and high-quality images, offering personalized product recommendations, and implementing user-friendly website design and navigation are all effective strategies for e-commerce retailers to enhance the online shopping experience for fashion items.

What is the term used to describe the tendency of consumers to rely on reviews and ratings when making online purchases?

  1. Social proof

  2. Confirmation bias

  3. Anchoring bias

  4. Framing effect


Correct Option: A
Explanation:

Social proof is the term used to describe the tendency of consumers to rely on reviews and ratings when making online purchases, as they perceive the opinions of others as a form of validation.

Which of the following is NOT a common type of online fashion retailer?

  1. Pure-play online retailers

  2. Brick-and-mortar retailers with an online presence

  3. Social media platforms

  4. Online marketplaces


Correct Option: C
Explanation:

Social media platforms are not typically considered online fashion retailers, as they primarily serve as platforms for social interaction and content sharing.

What is the term used to describe the phenomenon where consumers tend to perceive higher-priced items as being of better quality?

  1. Anchoring bias

  2. Framing effect

  3. Price-quality heuristic

  4. Confirmation bias


Correct Option: C
Explanation:

Price-quality heuristic is the term used to describe the phenomenon where consumers tend to perceive higher-priced items as being of better quality.

Which of the following is NOT a key factor influencing consumer satisfaction with online fashion purchases?

  1. Product quality

  2. Accurate product descriptions

  3. Fast and reliable shipping

  4. Easy return and exchange policies


Correct Option: A
Explanation:

Product quality is not a key factor influencing consumer satisfaction with online fashion purchases, as consumers typically evaluate product quality after receiving the item.

What is the term used to describe the tendency of consumers to make online purchases based on emotions and feelings rather than rational considerations?

  1. Emotional shopping

  2. Impulse buying

  3. Anchoring bias

  4. Framing effect


Correct Option: A
Explanation:

Emotional shopping is the term used to describe the tendency of consumers to make online purchases based on emotions and feelings rather than rational considerations.

Which of the following is NOT a common type of online fashion consumer?

  1. Value-oriented shoppers

  2. Brand-conscious shoppers

  3. Trend-setters

  4. Sustainable shoppers


Correct Option: D
Explanation:

Sustainable shoppers are not typically considered a common type of online fashion consumer, as fashion e-commerce is often associated with fast fashion and overconsumption.

What is the term used to describe the phenomenon where consumers tend to make online purchases based on the recommendations of influencers or celebrities?

  1. Celebrity endorsement

  2. Social proof

  3. Anchoring bias

  4. Framing effect


Correct Option: A
Explanation:

Celebrity endorsement is the term used to describe the phenomenon where consumers tend to make online purchases based on the recommendations of influencers or celebrities.

Which of the following is NOT a key factor influencing consumer loyalty in fashion e-commerce?

  1. Positive shopping experience

  2. Product quality

  3. Competitive pricing

  4. Frequent promotions and discounts


Correct Option: D
Explanation:

Frequent promotions and discounts are not a key factor influencing consumer loyalty in fashion e-commerce, as consumers typically value factors such as product quality, positive shopping experience, and competitive pricing over short-term discounts.

What is the term used to describe the phenomenon where consumers tend to make online purchases based on the perceived scarcity of a product?

  1. Scarcity effect

  2. Anchoring bias

  3. Framing effect

  4. Confirmation bias


Correct Option: A
Explanation:

Scarcity effect is the term used to describe the phenomenon where consumers tend to make online purchases based on the perceived scarcity of a product.

Which of the following is NOT a common type of online fashion retailer?

  1. Pure-play online retailers

  2. Brick-and-mortar retailers with an online presence

  3. Social media platforms

  4. Online marketplaces


Correct Option: C
Explanation:

Social media platforms are not typically considered online fashion retailers, as they primarily serve as platforms for social interaction and content sharing.

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