Job Satisfaction and Organizational Commitment

Description: This quiz aims to assess your understanding of job satisfaction and organizational commitment, key concepts in industrial-organizational psychology. The questions cover various aspects of these constructs, including their definitions, antecedents, consequences, and measurement.
Number of Questions: 15
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Tags: job satisfaction organizational commitment industrial-organizational psychology
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What is the primary focus of job satisfaction research?

  1. The relationship between job characteristics and employee attitudes.

  2. The impact of job satisfaction on employee performance.

  3. The role of job satisfaction in organizational commitment.

  4. The development of job satisfaction measurement scales.


Correct Option: A
Explanation:

Job satisfaction research primarily investigates the relationship between job characteristics, such as task variety, autonomy, and feedback, and employee attitudes, including job satisfaction, job involvement, and organizational commitment.

Which of the following is NOT a core dimension of job satisfaction according to Herzberg's Two-Factor Theory?

  1. Hygiene factors

  2. Motivators

  3. Intrinsic factors

  4. Extrinsic factors


Correct Option: A
Explanation:

Hygiene factors are not a core dimension of job satisfaction according to Herzberg's Two-Factor Theory. Hygiene factors are job characteristics that prevent dissatisfaction, while motivators are job characteristics that lead to satisfaction.

Which of the following is a common antecedent of job satisfaction?

  1. High levels of autonomy

  2. Supportive work environment

  3. Opportunities for growth and development

  4. All of the above


Correct Option: D
Explanation:

High levels of autonomy, a supportive work environment, and opportunities for growth and development are all common antecedents of job satisfaction.

What is the relationship between job satisfaction and employee performance?

  1. Job satisfaction is positively correlated with employee performance.

  2. Job satisfaction is negatively correlated with employee performance.

  3. There is no significant relationship between job satisfaction and employee performance.

  4. The relationship between job satisfaction and employee performance depends on the specific job and context.


Correct Option: D
Explanation:

The relationship between job satisfaction and employee performance is complex and depends on various factors, including the specific job, the work context, and individual differences.

Which of the following is NOT a consequence of job dissatisfaction?

  1. Absenteeism

  2. Turnover

  3. Reduced job performance

  4. Increased job satisfaction


Correct Option: D
Explanation:

Increased job satisfaction is not a consequence of job dissatisfaction. Job dissatisfaction is typically associated with negative outcomes such as absenteeism, turnover, and reduced job performance.

What is the primary focus of research on organizational commitment?

  1. The relationship between organizational culture and employee commitment.

  2. The impact of organizational commitment on employee attitudes and behaviors.

  3. The role of organizational commitment in job satisfaction.

  4. The development of organizational commitment measurement scales.


Correct Option: B
Explanation:

Research on organizational commitment primarily investigates the impact of organizational commitment on employee attitudes and behaviors, such as job satisfaction, job involvement, and turnover.

Which of the following is NOT a core dimension of organizational commitment according to Meyer and Allen's Three-Component Model?

  1. Affective commitment

  2. Normative commitment

  3. Continuance commitment

  4. Instrumental commitment


Correct Option: D
Explanation:

Instrumental commitment is not a core dimension of organizational commitment according to Meyer and Allen's Three-Component Model. Affective commitment, normative commitment, and continuance commitment are the three core dimensions.

Which of the following is a common antecedent of organizational commitment?

  1. Perceived organizational support

  2. Fair and equitable treatment

  3. Opportunities for growth and development

  4. All of the above


Correct Option: D
Explanation:

Perceived organizational support, fair and equitable treatment, and opportunities for growth and development are all common antecedents of organizational commitment.

What is the relationship between organizational commitment and employee turnover?

  1. Organizational commitment is positively correlated with employee turnover.

  2. Organizational commitment is negatively correlated with employee turnover.

  3. There is no significant relationship between organizational commitment and employee turnover.

  4. The relationship between organizational commitment and employee turnover depends on the specific job and context.


Correct Option: B
Explanation:

Organizational commitment is negatively correlated with employee turnover. Higher levels of organizational commitment are associated with lower turnover rates.

Which of the following is NOT a consequence of organizational commitment?

  1. Increased job satisfaction

  2. Reduced absenteeism

  3. Improved job performance

  4. Increased turnover


Correct Option: D
Explanation:

Increased turnover is not a consequence of organizational commitment. Organizational commitment is typically associated with positive outcomes such as increased job satisfaction, reduced absenteeism, and improved job performance.

What is the relationship between job satisfaction and organizational commitment?

  1. Job satisfaction is a necessary condition for organizational commitment.

  2. Organizational commitment is a necessary condition for job satisfaction.

  3. Job satisfaction and organizational commitment are independent constructs.

  4. Job satisfaction and organizational commitment are positively correlated.


Correct Option: D
Explanation:

Job satisfaction and organizational commitment are positively correlated. Higher levels of job satisfaction are typically associated with higher levels of organizational commitment.

Which of the following is NOT a common method for measuring job satisfaction?

  1. Surveys

  2. Interviews

  3. Focus groups

  4. Performance appraisals


Correct Option: D
Explanation:

Performance appraisals are not a common method for measuring job satisfaction. Surveys, interviews, and focus groups are more commonly used methods.

Which of the following is NOT a common method for measuring organizational commitment?

  1. Surveys

  2. Interviews

  3. Focus groups

  4. 360-degree feedback


Correct Option: D
Explanation:

360-degree feedback is not a common method for measuring organizational commitment. Surveys, interviews, and focus groups are more commonly used methods.

What are some of the challenges in measuring job satisfaction and organizational commitment?

  1. The subjective nature of these constructs

  2. The lack of standardized measurement instruments

  3. The influence of individual differences

  4. All of the above


Correct Option: D
Explanation:

The subjective nature of these constructs, the lack of standardized measurement instruments, and the influence of individual differences are all challenges in measuring job satisfaction and organizational commitment.

What are some of the implications of job satisfaction and organizational commitment for organizations?

  1. Increased productivity

  2. Reduced absenteeism and turnover

  3. Improved customer service

  4. All of the above


Correct Option: D
Explanation:

Increased productivity, reduced absenteeism and turnover, and improved customer service are all potential implications of job satisfaction and organizational commitment for organizations.

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