The primary objective of project quality management is to ensure that the project meets the customer's requirements. This involves planning, assuring, and controlling the quality of the project deliverables.

Quality assurance is proactive, while quality control is reactive. Quality assurance is focused on preventing defects, while quality control is focused on detecting defects. Quality assurance is performed by the project team, while quality control is performed by an independent team.

A quality plan typically includes quality objectives, quality standards, and quality control procedures.

The purpose of a quality audit is to assess the effectiveness of the quality management system, identify areas for improvement in the quality management system, and ensure that the project is meeting its quality objectives.

A quality control chart is used to track the quality of a process over time, while a histogram is used to display the distribution of data. A quality control chart is used to identify trends and patterns in the quality of a process, while a histogram is used to identify the mean and standard deviation of the data. A quality control chart is used to determine if a process is in control, while a histogram is used to determine the shape of the data.

The seven basic tools of quality are cause-and-effect diagram, check sheet, control chart, histogram, Pareto chart, scatter diagram, and stratification.

The purpose of a quality control inspection is to identify defects in the project deliverables, verify that the project deliverables meet the customer's requirements, and ensure that the project deliverables are produced in accordance with the project plan.

A corrective action is taken to address a problem that has already occurred, while a preventive action is taken to prevent a problem from occurring. A corrective action is taken to improve the quality of the project deliverables, while a preventive action is taken to maintain the quality of the project deliverables. A corrective action is taken by the project team, while a preventive action is taken by the quality assurance team.

The role of the quality manager in a project is to develop and implement the project quality plan, conduct quality audits and inspections, and review and approve quality control procedures.

A quality cost is a cost incurred to prevent or detect defects, while a non-quality cost is a cost incurred as a result of defects. A quality cost is a cost that is necessary to produce a quality product, while a non-quality cost is a cost that is incurred as a result of poor quality. A quality cost is a cost that is incurred to improve the quality of a product, while a non-quality cost is a cost that is incurred as a result of poor quality.

The purpose of a quality improvement program is to identify and eliminate the root causes of defects, improve the quality of the project deliverables, and reduce the cost of quality.

A quality assurance audit is conducted to assess the effectiveness of the quality management system, while a quality control audit is conducted to assess the effectiveness of the quality control procedures. A quality assurance audit is conducted by an independent team, while a quality control audit is conducted by the project team. A quality assurance audit is conducted before the project starts, while a quality control audit is conducted during the project.

The role of the customer in project quality management is to provide feedback on the quality of the project deliverables, participate in quality audits and inspections, and review and approve the project quality plan.

A quality control hold is issued when a defect is found in a project deliverable, while a quality control stop is issued when a project deliverable is not produced in accordance with the project plan. A quality control hold is issued by the project manager, while a quality control stop is issued by the quality manager. A quality control hold is temporary, while a quality control stop is permanent.

The purpose of a quality gate is to assess the quality of the project deliverables at key points in the project, identify and mitigate project risks, and ensure that the project is meeting its quality objectives.