0

Organizational Development and Consulting

Description: Organizational Development and Consulting Quiz
Number of Questions: 15
Created by:
Tags: organizational development consulting change management
Attempted 0/15 Correct 0 Score 0

What is the primary goal of organizational development?

  1. To increase employee satisfaction

  2. To improve organizational performance

  3. To reduce costs

  4. To increase shareholder value


Correct Option: B
Explanation:

Organizational development is a process that seeks to improve an organization's performance through planned interventions.

What are the three main types of organizational development interventions?

  1. Structural, technological, and human process interventions

  2. Individual, group, and organizational interventions

  3. Internal, external, and environmental interventions

  4. Short-term, medium-term, and long-term interventions


Correct Option: A
Explanation:

Structural interventions focus on changing the organization's structure, technological interventions focus on changing the organization's technology, and human process interventions focus on changing the organization's human processes.

What is the role of a consultant in organizational development?

  1. To provide expert advice to the organization

  2. To facilitate change within the organization

  3. To train and develop the organization's employees

  4. To evaluate the organization's performance


Correct Option: B
Explanation:

Consultants help organizations to identify and address their problems, develop and implement change strategies, and evaluate the effectiveness of their change efforts.

What are the three main types of consulting roles?

  1. Expert, facilitator, and change agent

  2. Internal, external, and environmental

  3. Short-term, medium-term, and long-term

  4. Individual, group, and organizational


Correct Option: A
Explanation:

Expert consultants provide expert advice to the organization, facilitator consultants help the organization to identify and address its problems, and change agent consultants help the organization to implement change.

What are the three main stages of the organizational development process?

  1. Assessment, planning, and implementation

  2. Diagnosis, intervention, and evaluation

  3. Problem identification, solution generation, and solution implementation

  4. Goal setting, strategy development, and action planning


Correct Option: A
Explanation:

The organizational development process typically involves three main stages: assessment, planning, and implementation.

What are the three main types of organizational change?

  1. Incremental, radical, and transformational

  2. Internal, external, and environmental

  3. Short-term, medium-term, and long-term

  4. Individual, group, and organizational


Correct Option: A
Explanation:

Incremental change is change that occurs gradually over time, radical change is change that occurs quickly and dramatically, and transformational change is change that changes the organization's fundamental nature.

What are the three main challenges to organizational change?

  1. Resistance to change, lack of resources, and poor leadership

  2. Internal, external, and environmental factors

  3. Short-term, medium-term, and long-term challenges

  4. Individual, group, and organizational challenges


Correct Option: A
Explanation:

Resistance to change, lack of resources, and poor leadership are three of the main challenges to organizational change.

What are the three main types of resistance to change?

  1. Individual, group, and organizational resistance

  2. Internal, external, and environmental resistance

  3. Short-term, medium-term, and long-term resistance

  4. Rational, emotional, and political resistance


Correct Option: D
Explanation:

Rational resistance is resistance based on logical reasons, emotional resistance is resistance based on feelings, and political resistance is resistance based on power and influence.

What are the three main strategies for overcoming resistance to change?

  1. Education, communication, and participation

  2. Internal, external, and environmental strategies

  3. Short-term, medium-term, and long-term strategies

  4. Individual, group, and organizational strategies


Correct Option: A
Explanation:

Education, communication, and participation are three of the main strategies for overcoming resistance to change.

What are the three main types of organizational culture?

  1. Clan, adhocracy, and hierarchy

  2. Internal, external, and environmental culture

  3. Short-term, medium-term, and long-term culture

  4. Individual, group, and organizational culture


Correct Option: A
Explanation:

Clan, adhocracy, and hierarchy are three of the main types of organizational culture.

What are the three main functions of organizational culture?

  1. To provide a sense of identity, to facilitate coordination, and to control behavior

  2. To create a positive work environment, to increase employee satisfaction, and to improve organizational performance

  3. To attract and retain top talent, to develop leaders, and to create a high-performance culture

  4. To align the organization's goals with its values, to create a shared vision, and to develop a strong sense of purpose


Correct Option: A
Explanation:

Organizational culture serves three main functions: to provide a sense of identity, to facilitate coordination, and to control behavior.

What are the three main types of organizational structure?

  1. Functional, divisional, and matrix

  2. Internal, external, and environmental structure

  3. Short-term, medium-term, and long-term structure

  4. Individual, group, and organizational structure


Correct Option: A
Explanation:

Functional, divisional, and matrix are three of the main types of organizational structure.

What are the three main types of organizational technology?

  1. Routine, non-routine, and mediating

  2. Internal, external, and environmental technology

  3. Short-term, medium-term, and long-term technology

  4. Individual, group, and organizational technology


Correct Option: A
Explanation:

Routine, non-routine, and mediating are three of the main types of organizational technology.

What are the three main types of organizational environment?

  1. Stable, unstable, and turbulent

  2. Internal, external, and environmental environment

  3. Short-term, medium-term, and long-term environment

  4. Individual, group, and organizational environment


Correct Option: A
Explanation:

Stable, unstable, and turbulent are three of the main types of organizational environment.

What are the three main types of organizational change?

  1. Planned, unplanned, and emergent

  2. Internal, external, and environmental change

  3. Short-term, medium-term, and long-term change

  4. Individual, group, and organizational change


Correct Option: A
Explanation:

Planned, unplanned, and emergent are three of the main types of organizational change.

- Hide questions