Which of the following charging and data ports has a non-directional connector?

A tech identified malware on a user’s system. What should the techdo NEXT according to malware removal best practices?

Which of the following threats uses personalized information in an attempt at obtaining information?

An employee is unable to view in-office network folders when working at home. Which of the following is the MOST likely?

A technician is recycling PCs to be reused. Which of the following methods is MOST appropriate to ensure data is gone?

A tech wants all of the settings and files to remain when he installs the latest OS. What method should he use?

An employee reports a suspicious individual looking through the recycle bin. What social engineering threat is this?

You have lost your iPhone. Fortunately, you have enabled the Find My iPhone feature. Which would best protect the data?

What would the command line utility chkdsk /f do?

A network command-line utility that tracks and displays the route taken by IPv4 packets on their way to another host is:

Which type of memory allows you to add storage space to your mobile phone, but cannot be used on an Apple device?

Which display technology creates images by shining a light through liquid crystals?

Bob puts a USB drive in to copy music. He kept the drive in and shuts down. Next day he gets OS not found. What occured?

The program Dropbox is an application which is accessible to anyone over the open internet. What could type is it?

After answering a service call, you find a customer’s computer is dead. Which of the following checks would you perform?

A company wants a program that can be accessed via a web browser on any device without installing. What should be used?

You are with a customer and were asked to configure a second monitor on a laptop. You go to the display properties then.

The internal 802.11b/g WiFi card on your new laptop is bad. Which would you expect as replacement from the factory?

IP addresses that are assigned to a node each time it connects to the network are called?

In cloud computing which of the following cloud implementations would a companies data be secure and owned by themselves

Which is a SSD for an Ultrabook that is PCIe compatible and use non-volatile memory express controller.

You are replacing a hard disk and want the best performance from a magnetic HDD. Which rotation should you choose?

A technician replaces a bad 250GB HD with a 2TB. After install, the PC detects the 2TB HD as 250GB HD what should he do?

Which of the following RAM types can continue working if there is corrupt data?

A user wants to extend a PCS capacity by connecting external devices. Which of the following connectors will allow this?

Video editing needs the fastest Hard Drive access times with large storage. Which would be MOST ideal for the computer?

Which of the following expansion slots uses a serial connection?

Which of the following devices transmits data to all ports regardless of final destination?

To configure two drives for MAXIMUM performance, which of the following RAID types should be used?

Which of the following interfaces are used to simultaneously transfer video and audio at high rates?