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Management - nature, significance and scope - class-XI

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Management is ______________.

  1. An art

  2. A science

  3. Both art and science

  4. Neither


Correct Option: C
Explanation:

Management is science because of several reasons—it has universally accepted principles, it has cause and effect relationship, etc, and at the same time it is art as it requires perfection through practice, practical knowledge, creativity, personal skills, etc. Management is both art and science.

Management should find 'One best way' to perform a task. Which technique of scientific management is defined in this sentence?

  1. Time study

  2. Motion study

  3. Fatigue study

  4. Method study


Correct Option: D
Explanation:

Method study is the process of subjecting work to systematic, critical scrutiny to make it more effective and efficient. The objective of method study is to find out one best way of doing job.

Time study is a structured process of directly observing and measuring human work using a timing device to establish the time required for completion of the work by a qualified worker when working at a defined level of performance.
Motion study is a systematic way of determining the best method of doing the work by scrutinizing the motions made by the worker or the machine. 
Fatigue study is study to understand how fatigue affects productivity. Reducing fatigue at workplace has been the key aim of every organisation as it affects productivity adversely.

Managerial Personnel 
Directors take the decision regarding the management of a company collectively in their meetings known as __________.

  1. business meetings

  2. board meetings

  3. transaction meetings

  4. committee meetings


Correct Option: B

Management is an art. Which of the following statement does not support that management is art? 

  1. The process of management involves the use of know how and skills.

  2. The process of management is directed towards the accomplishment of concrete results.

  3. Management is personalized in the sense that every manager has his own approach to problems.

  4. It deals with complex human phenomena about knowledge is still limited.


Correct Option: D

Which of the following statement is false?

  1. Management can be described as a science albeit a variable one when compared with the nature of exact physical sciences.

  2. We can have the same kind of experimental in management as is possible in natural sciences.

  3. Management has now a theoretical base with a number of principles relating to coordination, organization, decision-making and so on.

  4. Management is a vital function concerned with all aspects of the working of an enterprise.


Correct Option: B

Management qualified all the tests of profession except ________.

  1. dominance of service motive.

  2. need for learning and proper organisation.

  3. entry restricted on the basis of examination.

  4. systematic body of knowledge.


Correct Option: C

Amit, a production supervisor, is responsible for 10 employees who assemble components into a finished product that is sold to distributors. Amit reports to Varun a production manager who n turn reports to Vinay a General Manager who reports to Ajay a vice precident of Amiit and Varun regardng some recent customer concerns in operation. Recently Ajay asked Vinay to have a meeting with the production area. The focus of the meeting was to judge the validity of the customer concerns. and to develop a specific plan to address these concerns. 
Amit is considered to be at what level of management ? 

  1. Top Manager

  2. Superintendent of assembly

  3. Middle manager

  4. First line manager


Correct Option: D

Amit, a production supervisor, is responsible for 10 employees who assemble components into a finished product that is sold to distributors. Amit reports to Varun a production manager who n turn reports to Vinay a General Manager who reports to Ajay a vice precident of Amiit and Varun regardng some recent customer concerns in operation. Recently Ajay asked Vinay to have a meeting with the production area. The focus of the meeting was to judge the validity of the customer concerns. and to develop a specific plan to address these concerns. 
Varun and Vinay are considered to be at what level of management ?

  1. Top manager

  2. Middle manager

  3. Superintendent of assembly

  4. First line manager


Correct Option: B

When managers are classified according to their level in the organization they are described as _________________.

  1. Functional staff and line managers

  2. Top managers middle managers and supervisors

  3. High level and low level managers

  4. General managers and administrative managers


Correct Option: B

Amit, a production supervisor, is responsible for 10 employees who assemble components into a finished product that is sold to distributors. Amit reports to Varun a production manager who n turn reports to Vinay a General Manager who reports to Ajay a vice precident of Amiit and Varun regardng some recent customer concerns in operation. Recently Ajay asked Vinay to have a meeting with the production area. The focus of the meeting was to judge the validity of the customer concerns. and to develop a specific plan to address these concerns. Ajay is considered to be at what level of management ? 

  1. Top manager

  2. Superintendent of assembly

  3. Middle manager

  4. First line manger


Correct Option: A

Human Resource Management (HRM) is that part of management which is?

  1. Concerned with how people at work use the various resources available in organization

  2. Concerned with people at work and with their relationship with an enterprise

  3. Concerned with how manager effectively use the various resources available in organization

  4. Concerned with how manager effectively control the people in organization


Correct Option: B
Explanation:

Human Resource Management is that part of the process of management specifically concerned with the people at work and with their relationship with an enterprise. It is a management process which develops and manages human elements of the enterprise. 

Which one of the following concepts are not associated with Scientific Management?
I. Mental Revolution
II. Unity of Command
III. Rule of Thumb
IV. Time and Motion Study
V. Differential Piece Rate Plan
Select the correct code:

  1. I, II and IV

  2. II, Ill and IV

  3. II and III

  4. I, IV and V


Correct Option: C

What does professionalization involve?

  1. The acquisition of basic knowledge of the subject

  2. The right mental attitude

  3. Age limit

  4. Both (A) and (B)


Correct Option: D
Explanation:

Professionalization for any subject matter involves acquisition of basic as well as advance knowledge of the subject in order to be an expert for that subject  with right mental attitude so that intellectual decisions can be taken by the professional. 

Mostly supervision is the work of ___________.

  1. mid level managers

  2. lowest level managers

  3. top level managers

  4. upper level managers


Correct Option: B
Explanation:

Supervision can be defined as monitoring and guiding of subordinates by their superiors so the efficiency can be achieved in the development of product or service. 

Mostly supervision takes place at lower level management where the   manager is to plan the jobs and set objectives for the workers at their level, recruit the workers or the employees for the planned jobs and objectives and train them more effectively and efficiently in order to achieve those plans and objectives. 

Management can be defined as science because _________.

  1. new knowledge can always change the old established principles of management.

  2. new knowledge of science help the managers

  3. because scientists are always making new things for the managers

  4. none of the above


Correct Option: A

Management qualifies all the tests of profession except __________.

  1. dominance of service motive

  2. need for learning and proper organisation

  3. entry restricted on the basis of examination

  4. systematic body of knowledge


Correct Option: C

Skill is required as an important management tool to get the job of execution done. This principle of management describes management as _______.

  1. science

  2. art

  3. both a & b

  4. none of the above


Correct Option: B

Which of the following skills are more important at lower levels of management, as these managers are dealing directly with employees doing the organization's work?

  1. Human

  2. Technical

  3. Conceptual

  4. Empirical


Correct Option: B

Which one of the following line is best associated with managerial conceptual skills?

  1. Decision making

  2. Communicating with customers

  3. Using information to solve business problem

  4. Product knowledge


Correct Option: C

At which level of management hierarchy intellectual skill is the most important & vital?

  1. Lower

  2. Middle

  3. Higher

  4. All of the above.


Correct Option: C
Explanation:

The top level managers require more conceptual skills and less technical skill. Conceptual skills involve intellectual skills which include the formulation of ideas, conceptualization about abstract and complex situations. Using these skills, managers must be able to see the organization as a whole. They have to understand the relationships among various subunits, and visualize how organization fits into its broader environment.

Frederick Taylor, Frank and Lillian Gilberth strongly supported an approach to management involving the use of scientific method. This approach is known as _________.

  1. the quantitative management

  2. management science

  3. scientific management

  4. none of the above


Correct Option: C

What is communication that flows from a higher level to, one or more lower level in the organization?

  1. Horizontal communication

  2. Upward communication

  3. Downward communication

  4. None of the above


Correct Option: D

Management is an art because it involves use of _______.

  1. experience and intelligence

  2. creativity and personalization

  3. skills and knowhow

  4. none of the above.


Correct Option: B
Explanation:

Every individual manger has its own thoughts and his own knowledge which let it achieve the goal of organisation in most efficient way unlike science which gives principles and theories which have to be universally true and is independent on the knowledge and skill of a manager. Thus management involves creativity and personalization.

According to Katz which one of the following is a combination of technical Human and conceptual skills?

  1. Analytical skills

  2. Management functions

  3. Managerial skills

  4. Behavioural skills.


Correct Option: C

Which of the following is exact science?
1.Physics
2.Chemistry
3.Psychology
4.Mathematics
Select the correct answer from the options given below -

  1. 1, 2 & 3

  2. 3, 4 & 1

  3. 1 & 2

  4. 4, 1 & 2


Correct Option: D

Forecasts ___________________.

  1. Become more accurate with longer time horizons

  2. Are rarely perfect

  3. Are more accurate for individual items than for groups of items

  4. All of the above


Correct Option: B

Invariably to have good human relations a manager should _______________.

  1. Promote & do self appraisal

  2. Direct change and control

  3. Understand the psychology of individual

  4. All of the above


Correct Option: D

Amit, a production supervisor, is responsible for 10 employees who assemble components into a finished product that is sold to distributors. Amit reports to Varun a production manager who n turn reports to Vinay a General Manager who reports to Ajay a vice precident of Amiit and Varun regardng some recent customer concerns in operation. Recently Ajay asked Vinay to have a meeting with the production area. The focus of the meeting was to judge the validity of the customer concerns. and to develop a specific plan to address these concerns. 
The meeting the Ajay, Vinay to have with Varun and Amiit reflects the growing recognition that 

  1. Customer concerns are important only for first-line managers

  2. Customer responsiveness is important throughout the organization not only in the marketing department

  3. Focusing on the customer is the sole responsibility of the marketing department

  4. Employee attitudes and behaviors do not significantly impact customer responsiveness


Correct Option: B

The outcomes of experimentation of principles of management are not accurately predictable as it deals with ___________.

  1. organization

  2. humans behavior

  3. science

  4. neither of the above


Correct Option: B

In how much time should the notice be given to central government regarding the request for the appointment of director?

  1. Within of director

  2. Within $30$ days

  3. Within $15$ days

  4. Within $20$ days


Correct Option: A

Who developed a research study to assess the effect of different kinds of jobs of employee satisfaction and absenteeism and they found that employees would prefer jobs that were complex and challenging ___________.

  1. Fred Fiedler

  2. Turner and Lawrence

  3. Paul Hersey

  4. Robert House


Correct Option: B

Mangement is _______ science.

  1. Developed

  2. Developing

  3. Well settled

  4. Exact


Correct Option: B
Explanation:

Management is developing science. It can referred as a science of getting things done efficiently and effectively in order to reach organizational objectives.

Which of the following is the exact science? 
(1) Physics
(2) Chemistry
(3) Psychology
(4) Mathematics
Select the correct answer from the options given below :-

  1. 1, 2 & 3

  2. 3, 4 & 1

  3. 1 & 2

  4. 4, 1 & 2


Correct Option: D
Explanation:

Physics, Chemistry and Mathematics are considered as exact science as science can be defined as a systematic and organized body of knowledge based on logically observed findings, facts and events. Science comprises of exact principles which can be verified and it can establish cause and effect relations.

Management is an art. Which of the following statement does not support that management is art?

  1. The process of management involves the use of know how and skills.

  2. The process of management is directed towards the accomplishment of concrete results.

  3. Management is personalized in the sense that every manager has his own approach to problems.

  4. It deals with complex human phenomena about which knowledge is still limited


Correct Option: D
Explanation:
It deals with complex human phenomena about which knowledge is still limited- the following statement does not support the management is art.
Management as art: Use of theoretical knowledge in personal way. Regular practice and creativity indicate art. Management is an art because of: a) The process of management involves the use of know-how and skills
b) The process of management is directed towards the accomplishment of concrete results
c) Management is personalized in the sense that every manager has own approach to problems

which of the following statement is false?

  1. Management can be described as a science albeit a variable one when compared with the nature of exact physical sciences.

  2. We can have the same kind of experimentation in management as is possible in natural sciences.

  3. Management has now a theoretical base with a number of principles relating to coordination, organisation, decision making and so on.

  4. Management is a vital function concerned with all aspects of the working of an enterprise.


Correct Option: B
Explanation:

We can have the same kind of experimentation in management as is possible in natural sciences- this statement is false since management involves human behaviour which is subjected to change. That is why experimentation in management is quite different from natural sciences' experiments.

Which of the following has basically centered on studying the behavioural pattern of members and group in an organisation? 

  1. Empirical Approach

  2. Group Behaviour Approach

  3. Interpersonal Behaviour Approach

  4. Decision Theory Approach


Correct Option: B
Explanation:

Group behaviour Approach has basically centered on studying the behavioural pattern of members and group in an organization. This approach helps to provide a basis for setting developmental goals for the employee. It is a reliable and valid method for performance appraisal.

Human Resource Management is that part of the process of management specifically concerned with the _________ employed in an organization.

  1. Resources

  2. People

  3. Assets

  4. All of the above


Correct Option: B
Explanation:

Human Resource Management is that part of the process of management specifically concerned with the people employed in an organization.Human resource management is often referred to as Personnel management. It is a part of management process which develops and manages human elements of the enterprise.

Scholars belonging to _____ feel that study of management should be based on interpersonal relations. 

  1. Empirical Approach

  2. Group Behaviour Approach

  3. Interpersonal Behaviour Approach

  4. Decision Theory Approach


Correct Option: C
Explanation:

Scholars belonging to Interpersonal Behaviour Approach feel that study of management should be based on interpersonal relations. It is also known as Behavioral science approach. It focuses on human relations and employees well being.

There is no difference between Human Resource Management & Personnel Management.

  1. True

  2. False

  3. Partly true

  4. None of the above


Correct Option: B
Explanation:

There is no difference between Human Resource Management & Personnel Management-this is a false statement.Human resource management is a part of management process which develops and manages human elements of the enterprise.Large organizations prefer to have a separate department to carry out staffing function. This department is known as personnel management department.

Human Resource Management is often referred to as _______________.

  1. Peoples Management

  2. Human Management

  3. Resource Management

  4. Personnel Management


Correct Option: D
Explanation:

Human resource management is often referred to as Personnel management.It is a part of management process which develops and manages human elements of the enterprise. Personnel management can be defined as a phase of management which deals with the effective control and use of manpower or human resources.

Interpersonal Behaviour Approach also known as.
(I) Behavioural science Approach
(II) Leadership Approach
(III) Human Relations Approach
Select correct answer from the options given below :-

  1. (I)

  2. (II)

  3. (III)

  4. All of the above


Correct Option: D
Explanation:

Interpersonal Behaviour Approach also known as :-
(I) Behavioural science Approach
(II) Leadership Approach

(III) Human Relations Approach
It focuses on human relations and well-being of the employees.

The subject matter of personnel management is?

  1. Profit

  2. Capital investment

  3. Human being

  4. Wages and incentives


Correct Option: C
Explanation:

The subject matter of personnel management is human being. Personnel management can be also defined as a phase of management which deals with the effective control and use of manpower or human resources.

The personnel manager generally acts as a spokesman of the top management and communicates management policies and decisions that affect people in the organization. Such role of personnel manager can be classified as.

  1. Representative Role

  2. Linking Pin Role

  3. Leadership Role

  4. Welfare Role


Correct Option: A
Explanation:

The personnel manager generally acts as a spokesman of the top management and communicates management policies and decisions that affect people in the organization. Such role of personnel manager can be classified as representative role. This representative role of personnel managers can be used to display effective communication, creation of a positive attitude towards others, development of cooperation among group members and motivation oof subordinates.

______ is a technique for planning and controlling complex projects and for scheduling the resources required on such products.

  1. Project analysis

  2. Job analysis

  3. Network analysis

  4. Work analysis


Correct Option: C
Explanation:

Network analysis a technique for planning and controlling complex projects and for scheduling the resources required on such products. Network analysis can be defined as a technique which can be used for conducting planning and management of an organization.

Statement I: 
A true manager can continue to manage the same way as he has been doing it in the past.
Statement II:
Considerations of efficiency and survival require that a manager should be constantly engaged in the task of innovation.
Select the correct answer from the options given below -

  1. Statement I and Statement II both are true

  2. Statement II is true but Statement I is false

  3. Statement I and Statement II both are false

  4. Statement I is true but Statement II is false


Correct Option: B
Explanation:

Statement I: 
A true manager can continue to manage the same way as he has been doing it in the past- this is true.
Statement II:
Considerations of efficiency and survival require that a manager should be constantly engaged in the task of innovation- this is false.

_____is a method of scientific inquiry into the circumstances necessitating change and the action that may be taken thereon.

  1. Status quo

  2. Action research

  3. Driving forces

  4. Freezing the status quo


Correct Option: B
Explanation:

Action research is a method of scientific inquiry into the circumstances necessitating change and the action that may be taken thereon. Action research helps to improve the methods or approaches. Kurt Lewin coined the term 'action research'. It seeks transformative change through the simultaneous process of taking action and doing research.

Human relations skills are also called.

  1. Conceptual skills

  2. Technical skills

  3. Interpersonal skills

  4. Problem solving skills


Correct Option: C
Explanation:

b'Human relations skills are also called as interpersonal skills. It can also be defined as the skill required to communicate or interact with other human beings. The term \'human relations skill\' refers to an employee\'s ability to work well with others while performing their job.'

A _________ is the ability to perform the given job.

  1. Communication skills

  2. Technical skills

  3. Interpersonal skills

  4. Administrative skills


Correct Option: B
Explanation:

b'A technical skill is the ability to perform the given job. Technical skill can also be defined as the skill which is required to complete the given task in an effective and efficient manner. It is one of the crucial skills which employee should possess to achieve the organizational goals.

Which of the following is exact science?

  1. Physics

  2. Chemistry

  3. Mathematics

  4. All of above


Correct Option: D
Explanation:

b'Physics, chemistry and mathematics are considered as exact science as science can be defined as a systematic and organized body of knowledge based on logically observed findings, facts and events. Science comprises of exact principles which can be verified and it can establish cause and effect relations.'

Management is an art because of________________________ .

  1. The process of management involves the use of know-how and skills

  2. The process of management is directed towards the accomplishment of concrete results

  3. Management is personalized in the sense that every manager has own approach to problems

  4. All of above


Correct Option: D
Explanation:
Management as art: Use of theoretical knowledge in personal way. Regular practice and creativity indicate art. Management is an art because of: a) The process of management involves the use of know-how and skills
b) The process of management is directed towards the accomplishment of concrete results
c) Management is personalized in the sense that every manager has own approach to problems.

_____________ is termed as 'behavioural science', 'leadership' or 'human relations' approach by different group of scholars.

  1. Empirical approach

  2. Group behaviour approach

  3. Interpersonal behaviour approach

  4. Decision theory approach


Correct Option: C
Explanation:

Interpersonal behavior approach is termed as 'behavioural science', 'leadership' or 'human relations' approach by different group of scholars.Scholars belonging to interpersonal behavior approach feel that study of management should be based on interpersonal relations or human relations skills.

Management is __________ Science.

  1. Exact

  2. An inexact

  3. Pure

  4. Perfect


Correct Option: B
Explanation:

Management is an inexact science. It deals with the complex human phenomenon about which knowledge is still limited. Management is also defined as an inter-disciplinary science as it draws subject matters from other disciplines.

Management is ____________ Science.

  1. Developed

  2. Developing

  3. Well settled

  4. Exact


Correct Option: B
Explanation:

Management is a developing science. Management deals with the complex structure of human behaviour. It is better to emphasis that management is still a growing or developing science.

Which of the following statement is false?

  1. Management can then well be described as a science albeit a variable one if compared with the nature of exact physical sciences

  2. We can have the same kind of experimentation in management as is possible in natural sciences

  3. Management has now a theoretical base with a number of principles relating to coordination, decision-making and so on

  4. All of above


Correct Option: B
Explanation:

We can have the same kind of experimentation in management as is possible in natural sciences- this is a false statement. Management deals with the human behaviour and complex human phenomenon about which knowledge is limited. It is not true that we can have the same kind of experimentation in management as is possible in natural sciences.

Operation researchers and analyst primarily belong to group of.

  1. Group behaviour approach

  2. Interpersonal behaviour approach

  3. Empirical Approach

  4. Mathematics Approach


Correct Option: D
Explanation:

Operation researchers and analyst primarily belong to group of mathematics approach. Scholars belonging to Mathematics Approach are of the opinion that if planning, decision-making, organizing etc., conform to logical processes then the same can easily and suitably be presented in mathematical symbols.

"Hawthrone experiment", which was a real beginning of applied research in organisational behaviour was conducted by _________.

  1. Elton Mayo

  2. Henry Fayol

  3. F.W. Taylor

  4. Max Weber


Correct Option: A
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