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Functional areas of management - class-XII

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As per G.R. Terrey:

  1. Personal management is a continuous function.

  2. Human resources is a continues function.

  3. Personal management is hike a water power the faucet.

  4. None of the above


Correct Option: A

Writing an organizational strategic plan is an example of the __________ management function.

  1. Leading

  2. Coordinating

  3. Planning

  4. Organizing


Correct Option: C

Which of the following function of personnel manager can be treated as "Operative function"?

  1. Controlling

  2. Planning

  3. Direction

  4. Training and development


Correct Option: D
Explanation:

Training and development function of personnel manager can be treated as operative function. Training means equipping the employees with the required skill to perform the job. The candidates are sent for training so that they can perform the job in the expected manner. Development refers to overall growth of the employees..

Organizing as a function of management involves __________________.

  1. Determination of activities of the enterprise keeping in view its objectives.

  2. Laying down of suitable selection and placement procedures.

  3. Guiding, counselling and instructing the subordinates about the proper way of doing the job.

  4. Measurement of actual performance against the standard and recording deviations.


Correct Option: A
Explanation:

Organizing as a function of management involves determination of activities of the enterprise keeping in view its objectives. Organizing is concerned with both the "orderly" assemblage of human and material resources as well as the process of development of a structure of formally identified and distinguished tasks, roles and relationships that may be attributable to the various members so that they may effectively work as a group. Organizing results in creation of an organizational structure which shapes the system of working.

________, defines "Personnel Management is the planning, organization, directing and controlling of the procurement, development, resources to the end that individual and societal objectives are accomplished".

  1. Edwin B. Flippo

  2. French Wendell

  3. Institute of Personnel Management

  4. IIPM(Calcutta)


Correct Option: A
Explanation:

Edwin B Flippo, defines "Personnel Management is the planning, organization, directing and controlling of the procurement, development, resources to the end that individual and societal objectives are accomplished". Personnel management can be also defined as a phase of management which deals with the effective control and use of manpower or human resources.

Which of the following function of management starts issuing orders and instructions to subordinates and ends with getting things done by satisfaction of various need of subordinates? 

  1. Motivation

  2. Directing

  3. Forecasting

  4. Staffing


Correct Option: B
Explanation:

Directing function of management starts issuing orders and instructions to subordinates and ends with getting things done by satisfaction of various need of subordinates. Directing function of management is concerned with instructing, guiding, inspiring and motivating the employees in the organization so that their efforts result in achievement of organizational goal..

__________________ provides the organization with adequate number of competent and qualified personnel at all levels in the enterprise.

  1. Motivation process

  2. Directing process

  3. Forecasting process

  4. HR process / staffing


Correct Option: D
Explanation:

HR process/ staffing provides the organization with adequate number of competent and qualified personnel at all levels in the enterprise. Staffing involves finding the right person for the right job having the right qualification, doing the right job at the right time. Staffing has been described as a managerial function of filling and keeping the filled position in the organization structure..

______ is a voluntary collective action to serve a common purpose. Whereas _______ is the orderly synchronization of group efforts so as to provide unity of action in the pursuit of common purpose. 

  1. Motivation; Co-operation

  2. Co-ordination; Co-operation

  3. Co-operation; Direction

  4. Co-operation; Co-ordination


Correct Option: D
Explanation:

Co-operation is a voluntary collective action to serve a common purpose. Whereas co-ordination is the orderly synchronization of group efforts so as to provide unity of action in the pursuit of common purpose. Co-operation is a voluntary effort of employees. Co-ordination deals with harmonizing the work relations and efforts at all levels for common purpose.

Answer the following question.
Which of the following is not a function of management?

  1. Planning

  2. Staffing

  3. Co-operating

  4. Controlling


Correct Option: C
Explanation:

Cooperating is not a function of management.  


Among the given options option (c) cooperating is the correct answer.  
There are Five functions of a management which are as follows :  

(a) planning

(b) organising

(c) staffing

(d) Directing

(e) controlling

Coordination is needed to perform all these five  functions of a management


It is NOT UNCOMMON that  ______ is not sufficient for management.

  1. planning

  2. organizing

  3. staffing

  4. all of the above


Correct Option: D
Explanation:

Management is a dynamic process of getting things done by others with the aim of achieving common goals effectively and efficiently. For management to implement smoothly in an organisation, all the functions starting from planning to organizing then staffing  to directing and ending up with controlling is esstential. 

Administration is concerned with ________.

  1. planning

  2. controlling

  3. organizing

  4. both A & C


Correct Option: D
Explanation:

According to Theo Haimann, “Administration means overall determination of policies, setting of major objectives, the identification of general purposes and laying down of broad programmes and projects”.

Administration is concerned with formulation of objectives, planning and organizing the activities of an organisation.

Management is ________.

  1. Planning

  2. Organizing

  3. Direction

  4. All the Above


Correct Option: D
Explanation:
  •  Management consists of the interlocking functions of creating corporate policy and organizing, planning, controlling, and directing an organization's resources in order to achieve the objectives of that policy.
  • Management as a multidimensional activity includes process of planning, organising, and directing.

Who reports to who is an integral part of the controlling function of management?

  1. False

  2. True

  3. Not known

  4. Irrelevant


Correct Option: A
Explanation:

Controlling is a managerial functions where the actual performance of a company is compared with the planned one and deviations are recorded there upon. After which corrective actions are taken in order to match the actual performance with  the planned one. Therefore, who reports to whom is not a part of control mechanism. 

Directing and motivating are part of the controlling function.

Sate whether the sentence is true or false.

  1. False

  2. True

  3. Not known

  4. Irrelevant


Correct Option: A
Explanation:
Controlling is a managerial functions where the actual performance of a company is compared with the planned one and deviations are recorded there upon. After which corrective actions are taken in order to match the actual performance with  the planned one. Therefore, Directing and motivating are not a part of controlling function. They are a separate managerial function. 

________ distinguishes a managerial position from a non managerial one.

  1. Manipulating others

  2. Concern for the law

  3. Increasing efficiency

  4. Coordination and integrating others work


Correct Option: B
Explanation:

Concern for law basically emphasizes on the requirement of the qualifications for a managerial position in an organisation whereas the non requirement of qualifications for some other position in the organization. 

The behavioural approach to management focused on __________.

  1. planning

  2. organizing

  3. leading

  4. controlling


Correct Option: B
Explanation:

Organizing refers to identifying and grouping different activities in the organization and bringing together the physical, financial and human resources to establish the most productive relations for the achievement of specific goals. Organizing defines the job network in an organisation where superior-subordinate relationship is very well defined. Therefore, it is also known as behavioral approach to management.  

Invariably the problem of organising arises only when _________.

  1. when group efforts are required

  2. when a small firm is to be managed

  3. organising is never a problem

  4. it is an irrelevant statement


Correct Option: A

Newmann and Summer classified managing process as ________.

  1. organizing

  2. planning

  3. staffing

  4. both a & b


Correct Option: D

Invariably to have good human relations a manager should _________.

  1. promote & do self appraisal

  2. direct change and control

  3. understand the psychology of individual

  4. all of the above


Correct Option: D

The three major functions of business organizations ________.

  1. are mutually exclusive

  2. exist independently of each other

  3. overlap

  4. function independently of each other


Correct Option: C

To investigate new markets which management function is the closest match?

  1. Marketing

  2. All functions

  3. HRM

  4. None of the above


Correct Option: A

Functions of administration are _________.

  1. executive and governing

  2. policy making and implementation

  3. legislative and determinative

  4. none of the above.


Correct Option: C

______ is the process of using the resources and personnel of an organization in an orderly way to achieve the objective and long term goals of the organization.

  1. Planning

  2. Organizing

  3. Leading

  4. Controlling


Correct Option: B

Which one of the following acronym did 'Luther Gulick' coin using initial letters of management's functions?

  1. POSBRD

  2. POSDBRD

  3. POSDCORB

  4. POCDSORB


Correct Option: C
Explanation:

Luther Gulick coined word POSDCORB as management using the initial letters.
P for planning
O for organising
S for staffing
D for directing
CO for coordinating
R reporting
B budgeting

Which of the following functions or activities requires recruiting and placing qualified personal needed for the organization so that it may achieve its objective and goals?

  1. Planning

  2. Staffing

  3. Organizing

  4. Controlling


Correct Option: B

Which word did Luther Gulick coin, using the initial letters of management functions?

  1. POSCRD

  2. POSBRD

  3. POSCARB

  4. POSDCORB


Correct Option: D
Explanation:

Luther Gulick coined the word POSDCORB using the initial letters of Management functions :

P: Planning
O: Organizing
S : Staffing
D : Directing 
 C : Co-ordinating 
R : Reporting
 B: Budgeting

What is the importance of management?

  1. It enables the organization to survive in changing environment

  2. It improves standard of living and increases the profit which is beneficial to business and society.

  3. Management fills up various positions with right persons, having right skills, training and qualification.

  4. All of the above


Correct Option: D

Organizations that are well managed ___________________.

  1. Choose the best suppliers for their products

  2. Complete on an international basis because they have the best products

  3. Always have the lowest-cost products

  4. Develop a loyal customer base, grow and prosper


Correct Option: D

The skill that is not required by low level management is ____________.

  1. Human relation skill

  2. Technical skill

  3. Administrative skill

  4. Communication skill


Correct Option: C

Few of the other fields to study that affect management theory or practice include ____________________.

  1. Political science, philosophy, anthropology and sociology

  2. Zoology, psychology, Sociology and philosophy

  3. Anthropology, astrology, political science and psychology

  4. Political science, sociology, typography and economics


Correct Option: D

The other name of design skill is _______________.

  1. Problem solving skill

  2. Administrative skill

  3. Technical skill

  4. Conceptual skill


Correct Option: A

According to whom" to manage is to forecast, and to plan, to organize to command, to coordinate and to command"? 

  1. Haimann

  2. Koontz and O'Donnell

  3. Hick

  4. Henry Fayol


Correct Option: D

Management might plan ________________.

  1. For a short period

  2. For a long-run

  3. For a short period and also for long-run

  4. None of above


Correct Option: C
Explanation:

Management might plan- for a short period and also for long period. The time period depends on the organizational objectives. Management helps to achieve group goals. It also helps to use available resources at an optimum level.

To which of the following categories of Personnel Management is concerned?

  1. Managerial personnel and non-managerial personnel

  2. Professionals and non-professional personnel

  3. Blue-collar workers and white-collar workers

  4. All of the above


Correct Option: D
Explanation:
Personnel management is a part of management process which develops and manages human elements of the enterprise.
Personnel management is concerned with the following categories :-

a) Managerial personnel and non-managerial personnel.
b) Professionals and non-professional personnel.

c) Blue-collar workers and white-collar workers
Personnel management can be defined as a phase of management which deals with the effective control and use of manpower or human resources.

"Personnel Management is the recruitment, selection, development, utilization, compensation and motivation of human resources by the organization". This definition is given by.

  1. Edwin B. Flippo

  2. French Wendell

  3. Institute of Personnel Management

  4. Dirks


Correct Option: B
Explanation:

"Personnel Management is the recruitment, selection, development, utilization, compensation and motivation of human resources by the organization".  This definition is given by French Wendell.  Personnel management can be also defined as a phase of management which deals with the effective control and use of manpower or human resources.

which of the following consists in knowing the extent to which actions are in conformity with plans adopted and instructions issued so that errors and deviations are promptly reported and analyzed, and suitable corrective actions taken?

  1. Forecasting

  2. Planning

  3. Controlling

  4. Decision


Correct Option: C
Explanation:

Controlling consists in knowing the extent to which actions are in conformity with plans adopted and instructions issued so that errors and deviations are promptly reported and analyzed, and suitable corrective actions taken.Controlling function of management can be defined as process of comparison between actual output and planned output to find out the reasons for derivation and taking corrective measures to stop such derivations in future. It helps to achieve organizational goal.

Maintaining discipline and rewarding effective performance is part of _______ function of management. 

  1. Planning

  2. Directing

  3. Forecasting

  4. Staffing


Correct Option: B
Explanation:

Maintaining discipline and rewarding effective performance is part of directing function of management. Directing function of management is concerned with instructing, guiding, inspiring and motivating the employees in the organization so that their efforts result in achievement of organizational goal. Directing function also help them to get motivated to perform more efficiently.

Control _________________________________________.

  1. is closely related to the planning job of the manager.

  2. should not be viewed merely as a postmortem of past achievements and performance.

  3. should suggest corrective measures so that negative deviations may not re-occur in future.

  4. All of the above


Correct Option: D
Explanation:
Control :-
a) is closely related to the planning job of the manager. 
b) should not be viewed merely as a postmortem of past achievements and performance.
c) should suggest corrective measures so that negative deviations may not re-occur in future.
Controlling function of management can be defined as process of comparison between actual output and planned output to find out the reasons for derivation and taking corrective measures to stop such derivations in future. It helps to achieve organizational goal.

Directing the subordinates involves _____________________________.

  1. Delegation of authority and fixing of responsibility for carrying out the assigned duties.

  2. Guiding, Counselling and instructing the subordinates about the proper way of doing the job.

  3. Coordination of activities and authority relations throughout the organization.

  4. Classification of activities into convenient groups for purpose of division.


Correct Option: B
Explanation:

Directing the subordinates involves guiding, counselling and instructing the subordinates about the proper way of doing the job.Directing function of management starts issuing orders and instructions to subordinates and ends with getting things done by satisfaction of various need of subordinates..

______ is concerned with both the "orderly" assemblage of human and material resources as well as the process of development of a structure of formally identified and distinguished tasks, roles and relationships that may be attributable to the various members so that they may effectively work as a group. 

  1. Planning

  2. Directing

  3. Organizing

  4. Staffing


Correct Option: C
Explanation:

Organizing is concerned with both the "orderly" assemblage of human and material resources as well as the process of development of a structure of formally identified and distinguished tasks, roles and relationships that may be attributable to the various members so that they may effectively work as a group. Organizing results in creation of an organizational structure which shapes the system of working. It can be defined as identifying and grouping different activities in the organization for the achievement of specific goal of organization.

Division of work among people and coordination of their efforts to achieve specific objectives are the fundamental aspects of ___________.

  1. Forecasting

  2. Organization

  3. Motivation

  4. None of above


Correct Option: B
Explanation:

Division of work among people and coordination of their efforts to achieve specific objectives are the fundamental aspects of organization.Organization results in creation of an organizational structure which shapes the system of working. It can be defined as identifying and grouping different activities in the organization for the achievement of specific goal of organization.

Identify which of the following statement is correct $(\surd)$ and which is incorrect $(\chi)$?
X. Co-ordination should be viewed as a responsibility of only top level manager of the organization.
Y. Co-ordination and co-operation are same things.
Select the correct answer from the options given below:

  1. $\surd$ $\surd$

  2. $\chi$ $\surd$

  3. $\surd$ $\chi$

  4. $\chi$ $\chi$


Correct Option: D
Explanation:

a) Co-ordination should be viewed as a responsibility of only top level manager of the organization- this statement is false since co-ordination is a responsibility of all levels of managers.
b) Co-ordination and co-operation are same things- this statement is also incorrect.
Co-operation is a voluntary collective action to serve a common purpose. Whereas co-ordination is the orderly synchronization of group efforts so as to provide unity of action in the pursuit of common purpose.
Co-operation is a voluntary effort of employees. Co-ordination deals with harmonizing the work relations and efforts at all levels for common purpose.

Planning and controlling are closely linked to each other.

  1. False

  2. Partly true

  3. True

  4. None of the above


Correct Option: C
Explanation:

Planning and controlling are closely linked to each other- this is a true statement. The base for comparison or the yardstick to check is given by planning to controlling function. The controlling function of management makes sure that everyone follows the plan strictly.

Importance of management.

  1. It enables the organization to survive in changing environment

  2. It improves standard of living and increases the profit which is beneficial to business and society

  3. Management fills up various positions with right persons, having right skills, training and qualification

  4. All of above


Correct Option: D
Explanation:
Importance of management :-a) It enables the organization to survive in changing environment
b) It improves standard of living and increases the profit which is beneficial to business and society.
c) Management fills up various positions with right persons, having right skill, training and qualification.Management can be defined as a process of getting things done with the aim of achieving goals effectively and efficiently. In absence of management no organization can run successfully.

Hanry feyol, the __________ Industrialist and popularly known the 'founder of modern management theory'.

  1. German

  2. French

  3. Greek

  4. American


Correct Option: B
Explanation:

Henry Fayol, the French Industrialist and popularly known the 'founder of modern management theory'. Henry Fayol was born in France in 1841. He became famous as "Father of Management Studies and Thoughts". He developed fourteen principles of management which act as guidelines for management to perform managerial activities.

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