Grievance and need for redressal mechanism - class-XII
Description: grievance and need for redressal mechanism | |
Number of Questions: 36 | |
Created by: Naresh Verma | |
Tags: grievance redressal mechanism business studies commerce organization of commerce and management consumer protection |
A complaint can be made to a District forum when the value of the goods or services in question, along with the compensation claimed, exceeds Rs. 20 lakhs.
Under the consumer protection act, a complaint can be filed by a consumer for a defective goods and also for deficiency in service.
Any _______ can file a compliant.
The Price Rise Resistance Movement was set up in ________.
A Consumer Guidance Society was set up in Mumbai in ___________.
A National Consumer Council of India was formed in New Delhi in _________.
If the amount claimed by a onsumer as compensation is Rs 89 lacs, the case under the Consumer Protection Act shall be filed with ________.
Which of the following schemes are popular for the case of baby food and tinned food items?
Following are out of the purview of the Consumer Protection Act
i. Doctors
ii. Advocates
iii. Practising Chartered Accountants
iv. Railways
Which of the following statements is true?
Who can file a complaint?
The ___________ consists of a President and two or other members, one of whom should be a woman.
In case the aggrieved party is not satisfied with the order of the District Forum, he can appeal before the State Commission within ____ days of the passing of the order.
A complaint can be made to the appropriate district forum when the value of goods or services in question, along with the compensation claimed, does not exceed Rs. _____ lakhs.
A complaint can be made to the National Commission when the value of goods or services in question, along with the compensation claimed, exceeds Rs. ____ crore.
Which of the following are the functions of NGOs?
In India, several consumer organisations and non-governmental organisations (NGOs) have been set up for the protection and promotion of consumers' ________.
The President and four other members, one of which should be woman are appointed by the ____________.
The President and two other members, one of whom should be a woman, are appointed by the _________ concerned.
Publishing periodicals and other publications to impart knowledge about _______ problems, legal reporting, reliefs available and other matters of interests is a function of NGO.
The appeals against the orders of a _________ can also be filed before the national commission.
The National Commission consists of a President and at least ____ other members, one of whom should be a woman.
Non-governmental organisations are _________ organisations which aim at promoting the welfare of people.
Carrying out comparative testing of consumer products in accredited laboratories to test relative qualities of competing brands and publishing the test results for the benefit of _______.
In India, several consumer organisations and NGOs have been set up for the _______ and _________ of consumers' interests.
Filing complaints in appropriate consumer courts on behalf of the consumers is a _______ of NGO.
Providing legal assistance to _______ by way of providing aid, legal service etc. in seeking legal remedy is one of the functions of NGO.
Which of the following is not a function of NGO?
NGOs have a constitution of their own and are free from __________ interference.
Encouraging consumers to strongly protest and take an action against unscrupulous, exploitative and unfair trade practices of sellers is a _______ of the NGO.
Consumer organisation are a group of people who seek to protect people from corporate abuse.
Educating the ___________ about consumer rights by organizing training programmes, seminars and workshops is a function of NGO.
Consumer organisations and NGOs perform ________ functions for the protection and promotion of interest of consumers.
The time limit for filing a complaints before the District forum under the Consumer Protection Act, $1986$ is _______.
Which of the following are outside the scope of the Consumer Protection Act 1986?
The apex consumer court in India is referred to as _______.