As the Chief Invigilator at an examination centre, you catch a student with written notes hidden in his pocket. He pleads that the notes are for an exam that took place yesterday. Upon examining the notes, you realize that he is speaking the truth.

As the person in charge, what would be an ethical decision on your part?

A student in your school has recently lost his father after a prolonged illness. His mother comes to you to seek a refund of the full annual fees that had been paid at the beginning of the session as she cannot afford to stay in the city and is moving back with her parents in the village. The school management has a strict 'No-Refund' policy.

As the principal of the school, what would be an ethical decision on your part?

At the railway station, you are waiting to board the Rajdhani Express to Mumbai. A man approaches you saying that he needs to reach Mumbai as soon as possible as his son had an accident and he is in I.C.U. He requests you to give your ticket to him as both of you are of nearly the same age. He is willing to pay many times the cost of the ticket to you. The airport is shut down due to heavy fog and your business in Mumbai can wait for a couple of days.

Under these circumstances, what would be the most ethical decision on your part?

You catch your colleague using office resources for personal purposes. The magnitude of his misdemeanour is rather limited to printing of personal documents or using official phone for personal purposes. So far, either no one else in the office has noticed him or have chosen to turn a blind eye.

What would be an ethical decision on your part under these circumstances?

As a student you had formed an NGO to look after the needs of abandoned children. Five years later, the NGO is much bigger with many more volunteers and has fetched you accolades for your service to humanity. You are selected for a government job which requires you to have no other professional affiliations. You are torn between selecting the job or the NGO.

What would be an ethical choice for you in such a scenario?

As a TTE, you come across a couple travelling with a small child. They have not bought a ticket for the child as children less than five years of age travel free. However, when asked, the child says she is six years old. The parents say that the child does not understand the distinction between being five year old and being four, going on five.

How would you tackle the situation so that the decision is ethical?

Directions: Read the following information and answer the question that follows.

As an Executive Engineer, you are required to inspect the material that is supplied by various suppliers for conformity to governmental regulations. On one such inspection, you find that the material that has been supplied conforms to the guidelines that have just been supplanted by more stringent guidelines. Upon being asked for an explanation, the supplier says that the specifications match the requirements that were mandatory as per the terms of the supply order.

What would be the most ethical way of tackling the issue?

It is brought to your attention that two people in the office are romantically involved with each other. One of the persons is already married. While there are no official guidelines for handling such situations, you fear that it could impact the atmosphere in the office.

As the senior most officer, what would be an ethical decision on your part?

A story has surfaced in national media about police brutality in your district. A leading national daily claims to have video footage of police torturing a robber to find out the number of thefts/robberies he had committed. As the SSP, you call the concerned police station incharge for an explanation. He admits torturing the robber but also mentions that the man in question is a habitual offender and routinely assaults his victims during the robbery. The media is camped outside your office, seeking an explanation.

What would be the most ethical decision under these circumstances?

You catch a young boy travelling without ticket on the bus that you are checking for ticket less travellers. He alleges that he gave the money to the conductor but he was never issued a ticket despite his reminders to the conductor. The conductor calls the boy a liar and denies receiving the money from him.

What would be an ethical decision under these circumstances?

As an investigative officer, you are handed a case by Customs officials who have caught a woman smuggling drugs. She pleads that she is not a user and that she agreed to do it because she is very poor and needed money. Her medical test proves that she is not a user and her story is also checked out in your investigation.

What would be the most ethical choice for you under such circumstances?

Directions: Choose the correct course of action.

You have raided a shop and manufacturing facility of a highly reputed sweets manufacturer of the city. You find sweets being prepared under unhygienic conditions. The owner of the establishment says that much of his regular workforce is on leave which has resulted in this degeneration of conditions. He is open to pay a huge fine, but requests you not to release the story to the media as his reputation would be torn to shreds.

What would be the ethical decision to take under these conditions?

Directions: Read the following information and answer the question that follows.

You are leading a night time raid to find people illegally drawing electricity from mains by bypassing the electricity metre. You come across an incident of electricity pilferage where a family is using a room heater day and night in one of the bedrooms. The lady of the house says that she needs the heater all day as her husband is terminally ill and needs warm environment. She is struggling with his medical bills and hence, the need to pilfer electricity. She requests you not to penalise her given her extenuating circumstances.

What would be the most logical decision under these circumstances?

Directions: Choose the correct course of action.

A young runaway couple have come to you seeking protection as they belong to the same ‘gotra’ and their village panchayat has asked them to dissolve their marriage and to treat each other as brother and sister. The Khap panchayats have been known to lynch runaway couples and even attack police personnel providing security to them. Meanwhile, the villagers getting wind of the couple’s movements have reached your office and asking you to hand over the couple to them. They assure you that the couple will not be harmed, but will be counselled about the rules of their society.

What will be the most suitable course of action under these circumstances?

Directions: Read the following information and answer the question that follows.

A customer who had been complaining of fuel leakage from his scooter had paid to get a few components replaced through your service centre, to rectify the problem. He has come back just a day later and is creating a ruckus at the reception as his scooter is still leaking petrol. He’s loudly calling the service people incompetent and the agency people cheats on the whole. You get his scooter checked and find that the fault lay in an inexpensive torn fuel tank packing rather than the expensive components replaced. The customer has old parts still lying in the scooter’s trunk. Your agency does not allow refund of money.

If you are the Service Manager, what will be the most ethical decision on your part?