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IRDA - Life Insurance Agent (Mock - 2)

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Which of the following is the correct statement?

  1. Life insurance contract is a verbal contract through custom and usage.

  2. Life insurance is a legally enforceable contract between the insurer and the insured, as per the Indian Contract Act, 1872.

  3. Verbal contracts, like life insurance, are enforceable.

  4. Life insurance, like a wagering contract, is a business practice.


Correct Option: B
Explanation:

As per the Indian Contract Act, 1972, life insurance contract is a legally enforceable contract between the insurer and the insured.

Which of the following could be classified as non-disclosure?

  1. Inadvertent omission of information

  2. Intentional suppression of information (concealment)

  3. Both (1) and (2)

  4. None of the above


Correct Option: C
Explanation:

Inadvertent omission of information as well as intentional concealment of information would be considered as non-disclosure.

Health plus life combo products would mean a combination of

  1. health insurance from a non-life company and life cover from a life insurance company

  2. health insurance from a standalone health company and life cover from a life insurance company

  3. Both (1) and (2)

  4. None of the above


Correct Option: C
Explanation:

Health plus life combo products include combination of health insurance from a non-life company and life cover from a life insurance company or health insurance from a standalone health company and life cover from a life insurance company.

Which of the following factors is/are taken into account for financial underwriting?

  1. Income

  2. Occupation

  3. Lifestyle/habits

  4. All of the above


Correct Option: D
Explanation:

Income, occupation, lifestyle, habits and many other factors play an important role in financial underwriting.

Which of the following is/are correct?

  1. Prospecting is building a list of persons who can be approached for life insurance.

  2. Marketing includes an exercise to meet the account holders of a bank.

  3. Meeting known and familiar people who can give an agent interview for life insurance purposes is useful.

  4. All of the above


Correct Option: D
Explanation:

All the given statements are correct.

If assets are overvalued, the result would be

  1. more surplus

  2. less surplus

  3. more or less surplus

  4. new business strain


Correct Option: A
Explanation:

As a result of over valuation of all the assets of an insurance company, the company's financial statements would show more surplus than the actual one.

Which of the following is correct?

  1. Extra benefits are allowed by the insurer in a life policy on payment of an extra premium.

  2. Double accident benefit is a free item in a life policy.

  3. Permanent Disability, like DAB, is also a free benefit and not chargeable.

  4. Extra premium for health and extra premium for extra benefits are identical.


Correct Option: A
Explanation:

Extra benefits are allowed by the insurer in a life policy on payment of an extra premium and extra premium for health is different from extra premium for extra benefits. Double accident benefits and Permanent Disability benefits are available on payment of extra premium. 

When is it essential for insurable interest to be present in case of life insurance?

  1. At the time of taking out insurance

  2. At the time of claim

  3. Either (1) or (2)

  4. Insurable interest is not required in case of life insurance.


Correct Option: A
Explanation:

Insurable interest is essentially a monetary interest which one should have on the continuing existence of the object of insurance. So, it is important for it to be there at the time of taking out insurance.

Identify the incorrect statement.

  1. A policy has three parts viz. policy schedule, standard provisions and special policy provisions.

  2. A policy is the most important document evidencing the relationship between the life assured and the insurance company.

  3. With the issue of FPR, further premiums are not required to be paid.

  4. Any interpretation of a complex provision of the policy, in case of a conflict, should be in favour of the assured.


Correct Option: C
Explanation:

With the issue of Family Present Rider, further premiums are required to be paid. Hence, option (2) is incorrect.

Which of the following policies is suitable for a person who cannot temporarily afford to pay high premiums?

  1. Convertible Endowment

  2. Convertible Money Back

  3. Convertible ULIP

  4. Convertible Whole Life


Correct Option: D
Explanation:

In Convertible Whole Life, one can avail insurance protection for a large amount at a lower cost as compared to premium of Endowment Assurance.

Which of the following statements is incorrect with regards to decreasing term assurance?

  1. Death benefit amount decreases with term of coverage.

  2. Premium amount decreases with term of coverage.

  3. Premium remains leveled throughout the term.

  4. Mortgage redemption plans are an example of decreasing term assurance plans.


Correct Option: B
Explanation:

Premium amount increases with the term of coverage. Hence, option (2) is incorrect.

Which of the following plans have several limitations?

  1. Traditional cash value plans

  2. Non-traditional plans

  3. Both (1) and (2)

  4. Neither (1) nor (2)


Correct Option: A
Explanation:

Traditional cash value plans have several limitations, like reduced benefits among older and long-tenured workers, etc. 

Which of the following is untrue as per IRDA’s regulations on non-par policies?

  1. The benefits shall be stated at the outset.

  2. The benefits shall be linked to some index.

  3. The additional benefit under these policies shall be laid out at the outset.

  4. The return shall be stated at the beginning of the contract itself.


Correct Option: B
Explanation:

The benefits of an insurance policy are not linked to any index. Hence, option (2) is the correct answer.

Cold calling is

  1. meeting the customers in winter

  2. meeting the customers when they are suffering from cold

  3. meeting people unannounced

  4. meeting the customers after fire has been extinguished


Correct Option: C
Explanation:

Cold calling is a technique whereby a salesperson contacts individuals who have not previously expressed an interest in the products or services that are being offered.

In relation to annuities, what does “liquidation period” refer to?

  1. Period between the purchase of annuity and commencement of payments

  2. Period during which the insurer makes annuity payments

  3. Time taken to build up the corpus

  4. Insolvency period


Correct Option: B
Explanation:

“Liquidation period” refers to the period during which insurer makes annuity payments.

Reversionary bonus is declared as an amount

  1. per thousand premium paid

  2. per thousand surplus of the company

  3. per hundred premium paid

  4. per thousand sum insured


Correct Option: D
Explanation:

Reversionary bonus is the bonus declared every year as a percentage of (Guaranteed Maturity Benefit/Sum Assured + Earlier Reversionary Bonuses). It is payable on the death of life assured or maturity of the policy.

The main advantage of term insurance lies in

  1. protection

  2. thrift

  3. savings

  4. price


Correct Option: D
Explanation:

The main advantage of term insurance is price because with term insurance, you are generally just paying for the death benefit. If you die during the term of the policy, the lump sum payment will be received by your beneficiaries.

Surplus would arise in an insurance company, if

  1. the actual experience is worse than what it had assumed

  2. the actual experience is better than what it had assumed

  3. the liabilities are under/over valued

  4. the assets are valued in a conservative manner


Correct Option: B
Explanation:

When the actual experience of an insurance company is better than what it had assumed, the result would be surplus (profit) for the company.

Risk transfer through risk pooling is called

  1. savings

  2. investment

  3. insurance

  4. risk mitigation


Correct Option: C
Explanation:

An insurance company keeps this reserve to meet the future obligations of the insurer. Therefore, it is called risk pooling.

Survey and inspection of a property is essential

  1. before acceptance of risk to assess the risk for rating purpose

  2. to find out the true value of asset

  3. to find out how the asset came into the owner’s possession

  4. to know whether any other property in the neighbourhood can be insured


Correct Option: A
Explanation:

Survey and inspection of a property is essential before the acceptance of risk to assess the risk for rating purpose.

If a policy document is lost, then

  1. claim may be settled on the basis of an indemnity bond

  2. an advertisement may have to be placed in a newspaper if the amount to be paid is high

  3. Both (1) and (2)

  4. None of the above


Correct Option: C
Explanation:

If a policy document is lost, claim may be settled on the basis of an indemnity bond and an advertisement may have to be placed in a newspaper if the amount to be paid is high.

What are the two methods of underwriting?

  1. Direct and indirect

  2. Accept and decline

  3. Judgement and numerical

  4. Open-ended and close-ended


Correct Option: C
Explanation:

Judgement and numerical are the two methods of underwriting. In the judgement method, subjective judgment is used, often relying on the expert opinion of a medical professional known as the medical referee, especially when the deciding case is complex. 

______ method of underwriting is suitable while deciding a complex case, e.g. whether to give insurance to someone who has acute diabetes.

  1. Instrumental

  2. Panelling

  3. Non-medical

  4. Judgmental


Correct Option: D
Explanation:

Under this method, subjective judgment is used, often relying on the expert opinion of a medical professional known as the medical referee, especially when the deciding case is complex.

On foreclosure of a policy, which of the following is incorrect?

  1. Nothing is payable to the policyholder.

  2. Excess amount (subsisting cash value after deducting loan/interest) is payable.

  3. Notice has to be given to the policyholder by the insurer.

  4. None of the above


Correct Option: A
Explanation:

Foreclosure is a legal process in which a lender attempts to recover the balance of a loan from a borrower who has stopped making payments to the lender, by forcing the sale of the asset used as the collateral for the loan. On foreclosure of a policy, nothing is payable to the policyholder.

Which of the following statements is/are correct?

  1. KYC document is to be collected by the insurer from the proposer.

  2. Identification of the proposer is the main purpose of KYC.

  3. PAN card is a proof of one’s identity while seeking life cover.

  4. All of the above


Correct Option: D
Explanation:

All the above statements are correct. 

Revival of a life insurance policy means

  1. forcing a policy to lapse

  2. reinstating a lapsed policy

  3. not paying the premiums

  4. non-settlement of claim monies


Correct Option: B
Explanation:

Reinstatement or revival is the process by which a life insurance company puts back into force a policy that has either been terminated because of non-payment of premiums or has been continued under one of the non-forfeiture provisions.

Benefit under a Unit Linked policy is reckoned by

  1. the value of the units

  2. the number of units standing to the credit of the unit holder

  3. Both (1) and (2)

  4. None of the above


Correct Option: C
Explanation:

Benefit under a Unit Linked policy is reckoned by the value of the units and the number of units standing to the credit of the unit holder. 

Maturity claim is payable when

  1. the insured survives the first 5 years

  2. the insured dies during policy term

  3. the insured is diagnosed with a critical illness

  4. the insured survives policy term


Correct Option: D
Explanation:

Maturity claim is payable when the insured survives the policy term.

When one is near to his retirement years, the risk profile of an individual could be

  1. progressive

  2. aggressive

  3. secured

  4. conservative


Correct Option: D
Explanation:

When one is near to his retirement years, the risk profile of an individual could be conservative.

Which of the following statements is correct?

  1. In group insurance, a single policy is issued covering many persons.

  2. A master policy covers servants of a master.

  3. Both (1) and (2)

  4. Neither (1) nor (2)


Correct Option: A
Explanation:

Examples are holders of the same credit card, savings bank account holders of a bank or members of the same social or cultural association.

The term 'Money Laundering' would mean

  1. process of hiding the origin of the money

  2. turning illegal money into legal money

  3. bringing illegal money into economy

  4. All of the above


Correct Option: D
Explanation:

The term 'Money Laundering' is the concealment of the origin of illegally-obtained money, typically by the means of transfers involving foreign banks or legitimate businesses.

Which of the following is/are not a part of insurance planning?

  1. Life insurance

  2. House loans

  3. Protection of assets

  4. Health insurance


Correct Option: B
Explanation:

Housing loans are the loans advanced to a person to assist in buying a house or flat. These are not part of the insurance planning.

Which of the following statements is/are 'true'?

Statement A: The premium under a group insurance policy is constant for all the time to come. Statement B: Section 45 of the Insurance Act does not apply to a one year policy.

  1. Only (A)

  2. Only (B)

  3. Both (A) and (B)

  4. Neither (A) nor (B)


Correct Option: A
Explanation:

As per Section 45, a policy is not to be called in question on the grounds of misstatement after two years. Hence, statement (B) is false.

An insurance agent represents a/an

  1. insurance company

  2. sub-agent

  3. co-agent

  4. broker


Correct Option: A
Explanation:

An insurance company is responsible for the acts of its agents and it can be assumed by an insurance applicant that any information or payment of money to the agent will be received by the insurance company.

An alternative to bonus method of distribution of surplus is

  1. lapsation method

  2. contribution method

  3. accumulation method

  4. None of the above


Correct Option: B
Explanation:

Contribution method is a method of apportioning loss among multiple insurers.

An agent can work on which of the following bases for successful results?

  1. Natural market is a source of market for a life insurance agent.

  2. A satisfied client can be an effective referral to an agent for further references.

  3. Family and friends can offer an easy opportunity for being contacted for life insurance selling.

  4. All of the above


Correct Option: D
Explanation:

All of the above will help an agent to get successful results.

Which of the following is/are not a wealth accumulation product?

  1. Shares

  2. Insurance

  3. Bonds

  4. Real estate


Correct Option: B
Explanation:

Insurance is a means of protection from financial loss and is a form of risk management. It is not a wealth accumulation product.

_______ is reflected in the caring attitude and individualized attention given to customers.

  1. Assurance

  2. Empathy

  3. Reliability

  4. Responsiveness


Correct Option: B
Explanation:

Empathy is the ability to understand the things which are provided by the caring attitude and individualized attention given to customers.

Which principle means flow of resources from many to one?

  1. Mutuality or pooling

  2. Mutuality or cooperation

  3. Pooling or funding

  4. Resourcing or pooling


Correct Option: A
Explanation:

Mutuality means flow of resources from many to one.

AML programme of an insurance company includes

  1. internal policies and controls

  2. appointment of a Principal Compliance Officer

  3. internal audit/control

  4. All of the above


Correct Option: D
Explanation:

AML stands for Anti-Money Laundering, which includes internal policies and controls, appointment of a Principal Compliance Officer and internal control. Hence, option (4) is correct.

An insurance company needs assets for

  1. financing a new business

  2. generating more competitive returns

  3. greater leverage in investment

  4. All of the above


Correct Option: D
Explanation:

An insurance company needs assets for financing a new business, generating more competitive returns and for greater leverage in investment. Hence, option (4) is the correct answer.

License to work as an insurance agent is issued by

  1. General Insurance Corporation (GIC)

  2. Insurance Regulatory and Development Authority (IRDA)

  3. State Bank of India (SBI)

  4. Post Office


Correct Option: B
Explanation:

License to work as an insurance agent is issued by Insurance Regulatory and Development Authority (IRDA).

As per IRDA (Protection of Policyholder’s Interest) Regulations, 2002, a claim under a life policy shall be paid or be disputed within

  1. 7 days

  2. 15 days

  3. 30 days

  4. 45 days


Correct Option: C
Explanation:

As per IRDA (Protection of Policyholder’s Interest) Regulations, 2002, a claim under a life policy shall be paid or be disputed within 30 days from the date of receipt of all relevant papers and clarifications required.

As per IRDA regulations on health insurance,

  1. lifetime cover is not mandatory

  2. lifetime cover is mandatory

  3. Either (1) or (2)

  4. Neither (1) nor (2)


Correct Option: B
Explanation:

On health insurance, lifetime cover is mandatory.

Mahesh ran a business on borrowed capital. After his sudden demise, all the creditors are doing their best to go after Mahesh’s assets. Which of the below assets is beyond the reach of the creditors?

  1. Property under Mahesh’s name

  2. Mahesh’s bank accounts

  3. Term life insurance policy purchased under section 6 of the MWP Act

  4. Mutual funds owned by Mahesh


Correct Option: C
Explanation:

The term life insurance policy purchased under Section 6 of the MWP Act cannot be taken by the creditors.

Which of the following is not a pre-requisite for launching a complaint with ombudsman?

  1. The complaint must be made by an individual on a ‘Personal Lines’ insurance.

  2. The complaint must be lodged within 1 year of the insurer rejecting the complaint.

  3. Complainant has to approach a consumer forum prior to ombudsman.

  4. The total relief sought must be within an amount of Rs. 20 lakh.


Correct Option: C
Explanation:

A person can directly lodge a complaint with ombudsman. Hence, it is not a pre-requisite that complainant has to approach a consumer forum prior to ombudsman.

Are there any charges that need to be paid for lodging a complaint with ombudsman?

  1. A fee of Rs. 100 needs to be paid.

  2. No fees or charges need to be paid.

  3. 20% of relief sought must be paid as fee.

  4. 10% of the relief sought must be paid as fee.


Correct Option: B
Explanation:

No charges need to be paid to ombudsman for lodging a complaint.

What is the time for approaching an insurance ombudsman?

  1. Within two years of rejection of the complaint by the insurer

  2. Within three years of rejection of the complaint by the insurer

  3. Within one year of rejection of the complaint by the insurer

  4. Within one month of rejection of the complaint by the insurer


Correct Option: C
Explanation:

The insurance ombudsman scheme was created by the Government of India for individual policyholders to have their complaints settled out of the court system in a cost-effective, efficient and impartial way, within one year of rejection of the complaint by the insurer. 

A non-early claim is a claim occurring after ______ of taking a policy of insurance.

  1. one year

  2. two years

  3. three years

  4. four years


Correct Option: C
Explanation:

A claim occurring after three years is a non-early claim.

Surrender value is a percentage of

  1. human life value

  2. loan value

  3. paid-up value

  4. monetary value


Correct Option: C
Explanation:

Surrender value is a percentage of paid-up value of the insurance policy.

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