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Consumer Protection Act - 2

Description: Consumer protection act - 2
Number of Questions: 15
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Tags: Consumer protection act - 2 Consumer Protection Act
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If a complainant is not satisfied with the decision of National Commission, he can appeal against it at the

  1. District Forum

  2. State Commission

  3. National Commission

  4. Supreme Court


Correct Option: D
Explanation:

If a complainant is not satisfied with the decision of National Commission, he can appeal against it at the Supreme Court.

Time limit to appeal in a higher commission is

  1. 7 days

  2. 15 days

  3. 30 days

  4. 45 days


Correct Option: C
Explanation:

Time limit to appeal in a higher commission is 30 days.

World Consumer Day is celebrated on

  1. 15 March

  2. 24 December

  3. 15 April

  4. 30 January


Correct Option: A
Explanation:

World Consumer Day is celebrated on 15 March.

In which year were medical services brought under the COPRA by the Supreme Court of India?

  1. 1947

  2. 1952

  3. 1986

  4. 1995


Correct Option: D
Explanation:

In 1995, medical services were brought under the COPRA by the Supreme Court of India.

National Consumer Day is celebrated on

  1. 15 March

  2. 24 December

  3. 15 April

  4. 30 January


Correct Option: B
Explanation:

National Consumer Day is celebrated on 24 December.

Complains for compensations up to 20 lakh can be filed at the

  1. District Forum

  2. State Commission

  3. National Commission

  4. Supreme Court


Correct Option: A
Explanation:

Complains for compensations up to 20 lakh can be filed at the District Forum.

Complains for compensations of more than 20 lakh, but up to 1 crore can be filed at the

  1. District Forum

  2. State Commission

  3. National Commission

  4. Supreme Court


Correct Option: B
Explanation:

Complains for compensations of more than 20 lakh, but up to 1 crore can be filed at the State Commission.

A dentist is not liable under CPA when

  1. he is providing totally free service

  2. he is providing both free and charged services

  3. payment is made by insurance company

  4. None of these


Correct Option: A
Explanation:

A dentist is not liable under CPA when he is providing totally free service.

Which of the following is/are the right(s) of a consumer?

  1. Right to safety

  2. Right to be informed

  3. Right to seek redressal of grievances

  4. All of the above


Correct Option: D
Explanation:

All are the rights of a consumer available under the Consumer Protection Act.

Complains for compensations of more than 1 crore can be filed at the

  1. District Forum

  2. State Commission

  3. National Commission

  4. Supreme Court


Correct Option: C
Explanation:

Complains for compensations of more than 1 crore can be filed at the National Commission.

Section 2(1)(d) of the Consumer Protection Act, 1986 defines the term “consumer”. It says ‘consumer’ means any person

  1. who has promised to pay a consideration partly or fully under any system of deferred payment

  2. who is an applicant for a passport

  3. who is an applicant for a ration card

  4. who is the beneficiary of municipal services


Correct Option: A
Explanation:

Under Section 2(1)(d) of the Consumer Protection Act, 1986, consumer means who buys goods and has paid or promised to pay a consideration partly or fully under any system of deferred payment.

Which of the following is not a duty of a consumer under CPA?

  1. Respect environment

  2. Ready to lodge complaints

  3. Be honest

  4. None of these


Correct Option: D
Explanation:

All are the responsibilities of a consumer under CPA.

Which of the following cannot be termed as ‘consumer’ under CPA?

  1. An applicant for a passport

  2. An applicant for a ration card

  3. The beneficiaries of municipal services

  4. All of the above


Correct Option: D
Explanation:

An applicant for a passport is not a consumer because the duties of the passport officer do not fall in the category of services for consideration.

The potential defendants under the Consumer Protection Act, 1987 are

  1. producer, own brander, importer from outside the EU, and supplier

  2. producer, importer from outside the EU, and supplier

  3. own brander, importer, and supplier

  4. producer, own brander, importer from outside the EU


Correct Option: A
Explanation:

The potential defendants under the Consumer Protection Act, 1987 are producer, own brander, importer from outside the European Union and supplier.

Which of the following statements is false about the Consumer Protection Act, 1987?

  1. The act came into force on 1 March, 1988 and applies to damage caused by defective goods circulated after that date.

  2. The act imposes liability on businesses and private individuals.

  3. The act places strict liability for defective products on a number of possible defendants.

  4. Liability under the act cannot be limited or excluded.


Correct Option: B
Explanation:

The Consumer Protection Act does not impose liability on businesses and private individuals. Section 2 imposes civil liability in tort for damage caused wholly or partly by a defect in a product on producers, persons holding themselves out as producers and importers into the European Union (EU) for commercial sale.

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