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Consumer Protection Law - 1 (UGC/NET)

Description: Consumer Protection Law - 1
Number of Questions: 15
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Tags: Consumer Protection Law - 1 Consumer Protection Act
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Every appointment of district forum shall be made by the state government on the recommendation of a selection committee in which

  1. President of the state commission shall be a chairman

  2. Secretary (law department of the state) shall be a member

  3. Secretary (in charge of department dealing with consumer affair) shall be a member

  4. All of the above


Correct Option: D
Explanation:

(4) Every appointment of district forum shall be made by the state government on the recommendation of a selection committee in which President of the state commission shall be a chairman, Secretary (law department of the state) shall be a member and Secretary (in charge of department dealing with consumer affair) shall be another member.

What is the maximum number of members that a state consumer protection council can have?

  1. 2

  2. 5

  3. 10

  4. 3


Correct Option: C
Explanation:

(3) The number of members of state consumer protection council should not exceed ten.

Who is the chairman of the district consumer protection council?

  1. District magistrate

  2. Collector of the district

  3. MP of the district

  4. Judicial Magistrate

  5. None of these


Correct Option: B
Explanation:

(2) The chairman of the district consumer protection council is the collector of the district.

Complainant means

  1. consumer

  2. any voluntary consumer association registered under the Companies Act 1956

  3. the central government or any state government

  4. All of the above


Correct Option: D
Explanation:

(4) Complainant under consumer protection act means consumer, any voluntary consumer association registered under the Companies Act, 1956 and central government or any state government.

Complaint means allegation in writing made by a complainant that

  1. an unfair trade practice or restrictive trade practice has been adapted by any trader or service provider

  2. the goods bought by him or agreed to be bought by him suffer from one or more defects

  3. a trader or service provider charged for goods or services a price in excess

  4. All of the above


Correct Option: D
Explanation:

(4) Complaint under section 2(c) of Consumer Protection Act means allegation in writing made by a complainant that an unfair trade practice or restrictive trade practice has been adapted by any traders or service provider, the goods bought by him or agreed to be bought by him suffer from one or more defect and a traders or the service provider as the case may be has charged for the goods or for the services mentioned in the complaint a price in excess of the price.

Appropriate laboratory means a laboratory or organisation recognised by the

  1. central government

  2. state government

  3. Both (1) and (2)

  4. Either (1) or (2)


Correct Option: C
Explanation:

(3) Under the Consumer Protection Act, appropriate laboratory means a laboratory or organisation recognised by the central government or by the state government subject to such guideĀ­lines as may be prescribed by the central government on this behalf.

The Consumer Protection Act, 1986 extends to the

  1. whole of India

  2. whole of India, except Nagaland tribal area

  3. whole of India, except Nagaland tribal area and Jammu and Kashmir

  4. whole of India, except Jammu and Kashmir


Correct Option: D
Explanation:

(4) It extends to the whole of India, except the state of Jammu and Kashmir.

The Consumer Protection Act, 1986 was enacted on

  1. June 15, 1986

  2. October 24, 1986

  3. December 24, 1986

  4. January 1, 1986


Correct Option: C
Explanation:

(3) The Consumer Protection Act, 1986 was enacted on December 24, 1986.

Every appeal under the Consumer Protection Act shall be preferred within

  1. fifteen days

  2. three months

  3. five days

  4. thirty days


Correct Option: D
Explanation:

(4) Under Section 27A of the Consumer Protection Act, 1986, every appeal shall be preferred within a period of thirty days from the date of an order of a District Forum or a State Commission or the National Commission.

The central consumer protection council shall consist of

  1. minister in charge of consumer affairs in the central government, who shall be its chairman

  2. member of other official or non-official members representing such interest as may be prescribed

  3. Chief Justice of High Court

  4. Both (1) and (2)


Correct Option: D
Explanation:

(4) The central consumer protection council shall consist of minister in charge of consumer affairs in the central government, who shall be its chairman and member of other official or non-official members representing such interest as may be prescribed.

Which of the following is a consumer?

  1. An insurance company

  2. A licensee to run a phone

  3. A lottery ticket holder

  4. None of these

  5. Either (1) or (2) or (3)


Correct Option: D
Explanation:

(4) Consumer as under Consumer Protection Act does not include a person who avails of services for any commercial purposes.

The central council shall meet as and when necessary, but at least ___ meeting of the council shall be held every year.

  1. one

  2. two

  3. three

  4. four


Correct Option: A
Explanation:

(1) Section 5 of the Consumer Protection Act states that the central council shall meet as and when necessary, but at least one meeting of the council shall be held every year.

The complaint shall ordinarily be decided within

  1. twenty-one days from the date on which the complaint was received

  2. thirty days from the date on which the complaint was received

  3. forty-five days from the date on which the complaint was received

  4. No time limit


Correct Option: A
Explanation:

(1) A complaint shall ordinarily be decided within twenty-one days from the date on which the complaint was received.

Which of the following is/are consumer disputes redressal agency(ies)?

  1. District forum

  2. State commission

  3. National commission

  4. All of the above


Correct Option: D
Explanation:

(4) District forum, state commission and national commission are consumer disputes redressal agencies.

President of district forum is

  1. collector of the district

  2. a person who is qualified as advocate

  3. a person who is qualified to be a district judge

  4. None of these


Correct Option: C
Explanation:

(3) President of district forum is a person who is qualified to be a district judge.

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