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Overcoming Impasses in Negotiation: Breaking Deadlocks

Description: This quiz is designed to test your understanding of the strategies and techniques used to overcome impasses and break deadlocks in negotiations.
Number of Questions: 14
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Tags: negotiation impasse deadlock conflict resolution
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Which of the following is NOT a common cause of impasses in negotiations?

  1. Differences in goals and interests

  2. Lack of trust and rapport

  3. Miscommunication and misunderstandings

  4. All of the above


Correct Option: D
Explanation:

All of the options listed can contribute to impasses in negotiations.

What is the first step in overcoming an impasse in a negotiation?

  1. Identify the underlying interests of both parties

  2. Take a break from the negotiation

  3. Make concessions

  4. Threaten to walk away


Correct Option: A
Explanation:

The first step in overcoming an impasse is to understand the underlying interests of both parties. This can help you to identify areas of common ground and potential solutions.

Which of the following is NOT a strategy for overcoming an impasse in a negotiation?

  1. Active listening

  2. Creative problem-solving

  3. Making threats

  4. Building trust and rapport


Correct Option: C
Explanation:

Making threats is not a constructive strategy for overcoming an impasse. It can lead to further conflict and make it more difficult to reach an agreement.

What is the role of a mediator in a negotiation?

  1. To facilitate communication between the parties

  2. To impose a solution on the parties

  3. To represent the interests of one of the parties

  4. To provide legal advice to the parties


Correct Option: A
Explanation:

The role of a mediator is to facilitate communication between the parties and help them to reach an agreement. They do not impose a solution on the parties or represent the interests of one of the parties.

Which of the following is NOT a technique for breaking a deadlock in a negotiation?

  1. Brainstorming

  2. Role-playing

  3. Caucusing

  4. Arbitration


Correct Option: D
Explanation:

Arbitration is not a technique for breaking a deadlock in a negotiation. It is a process in which a third party makes a binding decision for the parties.

What is the difference between a negotiation and a mediation?

  1. In a negotiation, the parties are directly involved in the process, while in a mediation, a third party is involved.

  2. In a negotiation, the parties are trying to reach an agreement, while in a mediation, the parties are trying to resolve a conflict.

  3. In a negotiation, the parties are trying to find a solution that is acceptable to both parties, while in a mediation, the parties are trying to find a solution that is imposed on them by a third party.

  4. All of the above


Correct Option: D
Explanation:

All of the options listed are differences between a negotiation and a mediation.

Which of the following is NOT a factor that can contribute to the success of a negotiation?

  1. Preparation

  2. Communication

  3. Trust

  4. Power


Correct Option: D
Explanation:

Power is not a factor that can contribute to the success of a negotiation. In fact, power can often be a hindrance to negotiation, as it can lead to one party trying to impose their will on the other.

What is the best way to deal with a difficult negotiator?

  1. Be assertive and aggressive

  2. Be passive and accommodating

  3. Be cooperative and collaborative

  4. Be manipulative and deceptive


Correct Option: C
Explanation:

The best way to deal with a difficult negotiator is to be cooperative and collaborative. This means being willing to work together to find a solution that is acceptable to both parties.

Which of the following is NOT a sign that an impasse has been reached in a negotiation?

  1. The parties are no longer talking to each other

  2. The parties are making threats

  3. The parties are walking away from the negotiation

  4. The parties are making concessions


Correct Option: D
Explanation:

Making concessions is not a sign that an impasse has been reached in a negotiation. In fact, it is often a sign that the parties are moving closer to an agreement.

What is the most important thing to remember when negotiating with someone from a different culture?

  1. Be respectful of their culture and customs

  2. Be patient and understanding

  3. Be willing to compromise

  4. All of the above


Correct Option: D
Explanation:

All of the options listed are important things to remember when negotiating with someone from a different culture.

Which of the following is NOT a benefit of using a mediator in a negotiation?

  1. Mediators can help the parties to communicate more effectively

  2. Mediators can help the parties to identify their underlying interests

  3. Mediators can help the parties to generate creative solutions

  4. Mediators can impose a solution on the parties


Correct Option: D
Explanation:

Mediators cannot impose a solution on the parties. They can only help the parties to reach an agreement that is acceptable to both parties.

What is the best way to prepare for a negotiation?

  1. Do your research

  2. Identify your goals and interests

  3. Develop a strategy and tactics

  4. All of the above


Correct Option: D
Explanation:

All of the options listed are important things to do to prepare for a negotiation.

Which of the following is NOT a common mistake that negotiators make?

  1. Not being prepared

  2. Not listening to the other party

  3. Making threats

  4. Being too emotional


Correct Option: D
Explanation:

Being too emotional is not a common mistake that negotiators make. In fact, it is important to stay calm and rational during a negotiation.

What is the most important thing to do after a negotiation?

  1. Follow up with the other party

  2. Document the agreement

  3. Celebrate your success

  4. All of the above


Correct Option: D
Explanation:

All of the options listed are important things to do after a negotiation.

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