To ensure patient safety and satisfaction

To facilitate effective collaboration among healthcare professionals

To provide accurate and timely information to patients and their families

All of the above

Using jargon and medical terms that patients may not understand

Listening actively and showing empathy

Interrupting patients when they are speaking

Avoiding eye contact with patients

To impress patients with medical knowledge

To build rapport and trust with patients

To sell healthcare products or services

To make patients feel inferior

Language barriers

Cultural differences

Health literacy disparities

All of the above

It helps patients understand their diagnosis and treatment options

It reduces the risk of medical errors

It improves patient satisfaction

All of the above

A doctor using medical jargon that a patient may not understand

A nurse interrupting a patient while they are speaking

A pharmacist providing clear instructions on how to take a medication

A receptionist being rude to a patient on the phone

It helps healthcare professionals understand the patient's perspective

It builds trust and rapport between the healthcare professional and patient

It improves patient satisfaction

All of the above

Using clear and concise language

Listening actively and showing empathy

Using jargon and medical terms that patients may not understand

Avoiding eye contact with patients

It helps healthcare professionals understand the patient's concerns and needs

It builds trust and rapport between the healthcare professional and patient

It improves patient satisfaction

All of the above

A doctor interrupting a patient while they are speaking

A nurse avoiding eye contact with a patient

A pharmacist providing clear instructions on how to take a medication without asking if the patient has any questions

A receptionist being rude to a patient on the phone

It helps healthcare professionals understand the patient's cultural beliefs and values

It builds trust and rapport between the healthcare professional and patient

It improves patient satisfaction

All of the above

A doctor using medical jargon that a patient may not understand

A nurse interrupting a patient while they are speaking

A pharmacist providing clear instructions on how to take a medication without asking if the patient has any questions

A receptionist being rude to a patient on the phone

It helps patients understand their diagnosis and treatment options

It reduces the risk of medical errors

It improves patient satisfaction

All of the above

A doctor using medical jargon that a patient may not understand

A nurse interrupting a patient while they are speaking

A pharmacist providing clear instructions on how to take a medication without asking if the patient has any questions

A receptionist being rude to a patient on the phone

To ensure patient safety and satisfaction

To facilitate effective collaboration among healthcare professionals

To provide accurate and timely information to patients and their families

All of the above