Job Performance and Evaluation

Description: This quiz evaluates your understanding of Job Performance and Evaluation concepts.
Number of Questions: 15
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Tags: job performance evaluation assessment feedback
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What is the primary purpose of job performance evaluation?

  1. To identify areas for improvement

  2. To determine compensation

  3. To promote employees

  4. To document employee performance


Correct Option: A
Explanation:

The main goal of job performance evaluation is to identify areas where employees can improve their performance and provide them with feedback to help them achieve their goals.

Which of the following is NOT a common method of job performance evaluation?

  1. 360-degree feedback

  2. Peer assessment

  3. Self-assessment

  4. Forced ranking


Correct Option: D
Explanation:

Forced ranking is a controversial method of job performance evaluation where employees are ranked against each other, often resulting in a certain percentage of employees being labeled as underperformers.

What is the most effective way to provide feedback during a job performance evaluation?

  1. Be specific and provide concrete examples

  2. Focus on the employee's strengths

  3. Be vague and general

  4. Avoid providing any negative feedback


Correct Option: A
Explanation:

When providing feedback during a job performance evaluation, it is important to be specific and provide concrete examples of the employee's performance, both positive and negative. This helps the employee understand exactly what they need to improve upon.

Which of the following is NOT a potential benefit of job performance evaluation?

  1. Increased employee motivation

  2. Improved employee performance

  3. Reduced employee turnover

  4. Increased employee dissatisfaction


Correct Option: D
Explanation:

Job performance evaluation can lead to increased employee motivation, improved performance, and reduced turnover, but it is unlikely to lead to increased employee dissatisfaction if conducted fairly and constructively.

What is the difference between job performance and job satisfaction?

  1. Job performance is about what an employee does, while job satisfaction is about how an employee feels about their job.

  2. Job performance is about how well an employee meets their goals, while job satisfaction is about how happy an employee is with their work.

  3. Job performance is about how much an employee gets paid, while job satisfaction is about how much an employee enjoys their work.

  4. Job performance is about how long an employee has been with a company, while job satisfaction is about how committed an employee is to their work.


Correct Option: A
Explanation:

Job performance refers to the actual work that an employee does and how well they meet their goals, while job satisfaction refers to an employee's feelings and attitudes towards their job.

Which of the following is NOT a common type of job performance evaluation error?

  1. Halo effect

  2. Leniency error

  3. Central tendency error

  4. Recency error


Correct Option: D
Explanation:

Recency error is not a common type of job performance evaluation error. The halo effect, leniency error, and central tendency error are more common.

What is the purpose of a performance improvement plan (PIP)?

  1. To help employees improve their performance

  2. To document employee performance problems

  3. To justify termination of employment

  4. To provide employees with a raise


Correct Option: A
Explanation:

A performance improvement plan (PIP) is a formal document that outlines the steps an employee needs to take to improve their performance. It is designed to help employees identify their weaknesses and develop strategies to overcome them.

Which of the following is NOT a key element of a successful job performance evaluation system?

  1. Clear and measurable performance standards

  2. Regular feedback

  3. Opportunities for employee development

  4. Punitive consequences for poor performance


Correct Option: D
Explanation:

Punitive consequences for poor performance are not a key element of a successful job performance evaluation system. Instead, the focus should be on providing employees with feedback and opportunities to improve their performance.

What is the difference between formative and summative job performance evaluation?

  1. Formative evaluation is ongoing and provides feedback for improvement, while summative evaluation is a final assessment of performance.

  2. Formative evaluation is conducted by managers, while summative evaluation is conducted by HR.

  3. Formative evaluation is used to make decisions about compensation, while summative evaluation is used to make decisions about promotion.

  4. Formative evaluation is more subjective, while summative evaluation is more objective.


Correct Option: A
Explanation:

Formative evaluation is an ongoing process that provides feedback to employees so that they can improve their performance, while summative evaluation is a final assessment of performance that is used to make decisions about compensation, promotion, and termination.

Which of the following is NOT a potential challenge in job performance evaluation?

  1. Bias and subjectivity

  2. Lack of clear performance standards

  3. Employee resistance

  4. Cost-effectiveness


Correct Option: D
Explanation:

Cost-effectiveness is not a common challenge in job performance evaluation. Bias and subjectivity, lack of clear performance standards, and employee resistance are more common challenges.

What is the purpose of a 360-degree feedback system?

  1. To collect feedback from multiple sources, including peers, supervisors, and customers.

  2. To provide employees with a comprehensive view of their performance.

  3. To identify areas for improvement.

  4. All of the above.


Correct Option: D
Explanation:

A 360-degree feedback system is designed to collect feedback from multiple sources, including peers, supervisors, and customers, in order to provide employees with a comprehensive view of their performance and identify areas for improvement.

Which of the following is NOT a common method for evaluating job performance?

  1. Behaviorally anchored rating scales (BARS)

  2. Forced choice

  3. Critical incident method

  4. Self-assessment


Correct Option: D
Explanation:

Self-assessment is not a common method for evaluating job performance, as it can be subjective and biased.

What is the main purpose of a performance appraisal interview?

  1. To provide feedback to employees on their performance.

  2. To set goals for future performance.

  3. To develop a plan for employee development.

  4. All of the above.


Correct Option: D
Explanation:

The main purpose of a performance appraisal interview is to provide feedback to employees on their performance, set goals for future performance, and develop a plan for employee development.

Which of the following is NOT a potential benefit of job performance evaluation?

  1. Increased employee motivation

  2. Improved employee performance

  3. Reduced employee turnover

  4. Increased employee grievances


Correct Option: D
Explanation:

Increased employee grievances are not a potential benefit of job performance evaluation. Increased employee motivation, improved employee performance, and reduced employee turnover are more common benefits.

What is the difference between intrinsic and extrinsic motivation?

  1. Intrinsic motivation comes from within the individual, while extrinsic motivation comes from external factors.

  2. Intrinsic motivation is more sustainable than extrinsic motivation.

  3. Intrinsic motivation leads to higher quality work than extrinsic motivation.

  4. All of the above.


Correct Option: D
Explanation:

Intrinsic motivation comes from within the individual, while extrinsic motivation comes from external factors. Intrinsic motivation is more sustainable and leads to higher quality work than extrinsic motivation.

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