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Interviewing Techniques: The Art of Effective Communication

Description: Welcome to the quiz on Interviewing Techniques: The Art of Effective Communication. This quiz will evaluate your understanding of various aspects of interviewing techniques, including preparation, questioning strategies, active listening, and ethical considerations. Good luck!
Number of Questions: 10
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Tags: interviewing techniques communication skills oral history
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Which of the following is NOT a key step in preparing for an interview?

  1. Researching the interviewee and their background

  2. Developing a list of open-ended questions

  3. Preparing a script of questions to ask

  4. Creating a comfortable and welcoming interview environment


Correct Option: C
Explanation:

Preparing a script of questions to ask is not a key step in preparing for an interview. Instead, interviewers should develop a list of open-ended questions that allow the interviewee to provide detailed and insightful responses.

What type of question is most effective in encouraging the interviewee to share their thoughts and experiences?

  1. Closed-ended questions

  2. Leading questions

  3. Open-ended questions

  4. Hypothetical questions


Correct Option: C
Explanation:

Open-ended questions are most effective in encouraging the interviewee to share their thoughts and experiences. These questions allow the interviewee to provide detailed and insightful responses, rather than simply answering with a yes or no.

Which of the following is NOT an example of active listening?

  1. Maintaining eye contact with the interviewee

  2. Nodding and smiling to show engagement

  3. Interrupting the interviewee to ask clarifying questions

  4. Asking follow-up questions to explore the interviewee's responses


Correct Option: C
Explanation:

Interrupting the interviewee to ask clarifying questions is not an example of active listening. Active listening involves giving the interviewee your full attention and allowing them to complete their thoughts before asking questions.

What is the primary purpose of an interview in oral history?

  1. To gather information for a research project

  2. To document personal experiences and perspectives

  3. To evaluate the interviewee's skills and abilities

  4. To provide therapy or counseling to the interviewee


Correct Option: B
Explanation:

The primary purpose of an interview in oral history is to document personal experiences and perspectives. Oral history interviews aim to capture the stories, memories, and insights of individuals who have lived through significant historical events or have unique perspectives on particular topics.

Which of the following ethical considerations should be taken into account when conducting an interview?

  1. Obtaining informed consent from the interviewee

  2. Maintaining confidentiality and anonymity

  3. Avoiding bias and prejudice in questioning

  4. All of the above


Correct Option: D
Explanation:

All of the above ethical considerations should be taken into account when conducting an interview. Interviewers should obtain informed consent from the interviewee, maintain confidentiality and anonymity, and avoid bias and prejudice in questioning.

What is the best way to handle a situation where the interviewee becomes emotional or uncomfortable during the interview?

  1. Continue with the interview as planned

  2. Offer the interviewee a break or reschedule the interview

  3. Try to change the subject to something less sensitive

  4. End the interview immediately


Correct Option: B
Explanation:

If the interviewee becomes emotional or uncomfortable during the interview, the best course of action is to offer them a break or reschedule the interview. This shows respect for the interviewee's feelings and allows them time to compose themselves before continuing the interview.

Which of the following is NOT a recommended technique for effective questioning in an interview?

  1. Using leading questions

  2. Asking follow-up questions

  3. Paraphrasing and summarizing the interviewee's responses

  4. Using silence to encourage the interviewee to elaborate


Correct Option: A
Explanation:

Using leading questions is not a recommended technique for effective questioning in an interview. Leading questions suggest a desired answer and can bias the interviewee's responses.

What is the importance of establishing rapport with the interviewee before conducting the interview?

  1. It helps the interviewee feel more comfortable and open up

  2. It allows the interviewer to control the interview and steer the conversation

  3. It is not important as long as the interviewer is prepared

  4. It is only necessary when interviewing people from different cultures


Correct Option: A
Explanation:

Establishing rapport with the interviewee before conducting the interview is important because it helps the interviewee feel more comfortable and open up. This can lead to more candid and insightful responses during the interview.

Which of the following is NOT a recommended strategy for dealing with difficult interviewees?

  1. Remaining calm and respectful

  2. Trying to understand the interviewee's perspective

  3. Interrupting the interviewee to correct them

  4. Asking open-ended questions to encourage them to elaborate


Correct Option: C
Explanation:

Interrupting the interviewee to correct them is not a recommended strategy for dealing with difficult interviewees. This can be perceived as disrespectful and may lead to the interviewee becoming defensive or uncooperative.

What is the best way to conclude an interview?

  1. Thanking the interviewee for their time and participation

  2. Summarizing the key points of the interview

  3. Asking the interviewee if they have any final thoughts or questions

  4. All of the above


Correct Option: D
Explanation:

All of the above are recommended steps for concluding an interview. Thanking the interviewee for their time and participation shows appreciation, summarizing the key points helps ensure that both parties are on the same page, and asking the interviewee if they have any final thoughts or questions gives them an opportunity to clarify or add anything they may have forgotten.

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