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operating systems Online Quiz - 9

Description: operating systems Online Quiz - 9
Number of Questions: 20
Created by:
Tags: operating systems
Attempted 0/20 Correct 0 Score 0

How do associates transfer the calls ?

  1. Agent need to paste the number they want to transfer and click on Enhance Transfer option

  2. Agent need to click on speed dial

  3. Agent need to click on conference button

  4. None of the Above


Correct Option: A

What number is used before the iplc number while logging to soft avaya under option Telephone At?

  1. 181911

  2. 18191

  3. 181901

  4. 181902


Correct Option: A

Where is the user I drive located?

  1. In “My Computer”

  2. b. In documents and settings

  3. Network

  4. G drive


Correct Option: C

Which drive is accessible by associates?

  1. Z drive

  2. H drive

  3. G drive

  4. E drive


Correct Option: C

Can you save information if a file is opened as “Read Only”

  1. Yes

  2. No

  3. after supervisors permission

  4. Cant say


Correct Option: B

Can you change the properties of your desktop?

  1. True

  2. False


Correct Option: A

How do you set the Screen Saver on your PC

  1. a. Start: Accessories: Screen

  2. My Computer: G drive

  3. c. Right click on Desktop: Properties: Screen Saver

  4. By clicking "START" icon


Correct Option: B

Can you create a drive of your own?

  1. True

  2. False


Correct Option: A

Where can you locate your “Desktop Icons”?

  1. J drive

  2. W drive

  3. P drive

  4. H drive


Correct Option: A

What shortcut key will you use to go directly to the desktop?

  1. Windows + A

  2. Windows + D

  3. Windows + E

  4. Windows + B


Correct Option: B

Which options will you select on the Internet explorer page to view cookies?

  1. Tools

  2. View

  3. Favorite

  4. File


Correct Option: A
  1. 3 Weeks ago

  2. 4 Weeks ago

  3. 5 Weeks ago

  4. 1 Weeks ago


Correct Option: B
  1. My Documents

  2. My Computer

  3. Start: Search

  4. Start: Run


Correct Option: C
  1. a. Start: Programmes: Accessories: Command prompt

  2. Agent drive (G)

  3. My documents

  4. Supervisory drive (Z)


Correct Option: A
  1. a. Start: Accessories: Screen

  2. My Computer: G drive

  3. Right click on Desktop: Properties: Screen Saver

  4. Network


Correct Option: C

What of the below commands will rename a file from its oldname to newname?

  1. rm oldname newname

  2. rename oldname newname

  3. ren oldname newname

  4. mv oldname newname


Correct Option: D
  1. type filename

  2. file filename

  3. desc filename

  4. .filename


Correct Option: B
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