Job Design and Work Analysis

Description: This quiz will test your knowledge on Job Design and Work Analysis. These concepts are crucial in understanding how jobs are structured and how work is performed. The quiz covers various aspects of job design, including the different approaches, factors influencing job design, and the significance of work analysis in designing effective jobs.
Number of Questions: 15
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Tags: job design work analysis job characteristics model work redesign scientific management
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Which of the following is NOT a dimension of the Job Characteristics Model?

  1. Skill Variety

  2. Task Identity

  3. Task Significance

  4. Feedback

  5. Autonomy


Correct Option: D
Explanation:

Feedback is not a dimension of the Job Characteristics Model. The four core dimensions of the model are Skill Variety, Task Identity, Task Significance, and Autonomy.

What is the primary goal of scientific management?

  1. To increase productivity

  2. To improve employee satisfaction

  3. To reduce costs

  4. To enhance job security

  5. To promote employee well-being


Correct Option: A
Explanation:

The primary goal of scientific management is to increase productivity by optimizing work processes and eliminating inefficiencies.

Which of the following is NOT a benefit of job enlargement?

  1. Increased employee motivation

  2. Reduced boredom

  3. Enhanced job satisfaction

  4. Improved productivity

  5. Increased skill variety


Correct Option: D
Explanation:

Job enlargement typically does not lead to improved productivity. While it may increase employee motivation and satisfaction, it does not necessarily result in higher productivity.

What is the process of systematically gathering and analyzing information about a job called?

  1. Job analysis

  2. Work analysis

  3. Task analysis

  4. Occupational analysis

  5. Job evaluation


Correct Option: A
Explanation:

Job analysis is the systematic process of gathering and analyzing information about a job. It involves identifying the tasks, duties, responsibilities, and skills required to perform the job effectively.

Which of the following is NOT a method of job analysis?

  1. Observation

  2. Interviews

  3. Questionnaires

  4. Critical incident technique

  5. Performance appraisal


Correct Option: E
Explanation:

Performance appraisal is not a method of job analysis. It is a process of evaluating an employee's job performance.

What is the purpose of work redesign?

  1. To improve job satisfaction

  2. To increase productivity

  3. To reduce costs

  4. To enhance employee well-being

  5. All of the above


Correct Option: E
Explanation:

Work redesign aims to improve job satisfaction, increase productivity, reduce costs, and enhance employee well-being by modifying the tasks, responsibilities, and work processes associated with a job.

Which of the following is NOT a factor influencing job design?

  1. Technology

  2. Organizational structure

  3. Employee skills and abilities

  4. Customer needs

  5. Company culture


Correct Option: E
Explanation:

Company culture is not a direct factor influencing job design. However, it can indirectly influence job design decisions through its impact on organizational structure, employee skills and abilities, and customer needs.

What is the primary focus of the sociotechnical systems approach to job design?

  1. Optimizing work processes

  2. Improving employee well-being

  3. Aligning technology with human capabilities

  4. Reducing costs

  5. Increasing productivity


Correct Option: C
Explanation:

The sociotechnical systems approach to job design emphasizes the importance of aligning technology with human capabilities to create work systems that are both efficient and satisfying for employees.

Which of the following is NOT a job design strategy?

  1. Job rotation

  2. Job enlargement

  3. Job enrichment

  4. Job simplification

  5. Job outsourcing


Correct Option: E
Explanation:

Job outsourcing is not a job design strategy. It involves transferring job tasks to external providers rather than redesigning the job itself.

What is the primary goal of job simplification?

  1. To increase employee motivation

  2. To reduce boredom

  3. To enhance job satisfaction

  4. To improve productivity

  5. To reduce skill requirements


Correct Option: E
Explanation:

Job simplification aims to reduce skill requirements and make jobs easier to learn and perform. It typically involves breaking down complex tasks into simpler, more routine tasks.

Which of the following is NOT a benefit of job enrichment?

  1. Increased employee motivation

  2. Reduced boredom

  3. Enhanced job satisfaction

  4. Improved productivity

  5. Increased autonomy


Correct Option: E
Explanation:

Increased autonomy is not a benefit of job enrichment. Job enrichment typically involves increasing the skill variety, task identity, task significance, and feedback associated with a job, but it does not necessarily increase autonomy.

What is the primary purpose of work analysis?

  1. To identify job tasks and responsibilities

  2. To determine the skills and knowledge required for a job

  3. To analyze the physical and environmental conditions of a job

  4. To evaluate the effectiveness of a job design

  5. All of the above


Correct Option: E
Explanation:

Work analysis involves identifying job tasks and responsibilities, determining the skills and knowledge required for a job, analyzing the physical and environmental conditions of a job, and evaluating the effectiveness of a job design.

Which of the following is NOT a characteristic of a well-designed job?

  1. High skill variety

  2. Task identity

  3. Task significance

  4. Autonomy

  5. Feedback

  6. High pay


Correct Option: F
Explanation:

High pay is not a characteristic of a well-designed job. While pay is an important factor in job satisfaction, it is not directly related to job design.

What is the primary goal of job rotation?

  1. To increase employee motivation

  2. To reduce boredom

  3. To enhance job satisfaction

  4. To develop employee skills and knowledge

  5. All of the above


Correct Option: E
Explanation:

Job rotation aims to increase employee motivation, reduce boredom, enhance job satisfaction, and develop employee skills and knowledge by moving employees between different jobs or tasks.

Which of the following is NOT a method for evaluating the effectiveness of a job design?

  1. Employee surveys

  2. Performance data

  3. Absenteeism and turnover rates

  4. Customer satisfaction surveys

  5. Exit interviews


Correct Option: D
Explanation:

Customer satisfaction surveys are not typically used to evaluate the effectiveness of a job design. They are more commonly used to assess the quality of products or services.

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