The primary goal of shipping and logistics in e-commerce is to ensure that products are delivered to customers in a timely and efficient manner, meeting their expectations and satisfaction.

Drop shipping is not a shipping method but a fulfillment method where the retailer does not keep the products in stock but instead forwards customer orders to a third-party supplier, who then ships the products directly to the customers.

Route optimization is the process of determining the most efficient and cost-effective shipping route for a particular order, taking into account factors such as distance, traffic patterns, and delivery time windows.

Dealing with returns and exchanges is not a logistics challenge but a customer service issue.

Shipment tracking is the process of monitoring the movement of goods from the point of origin to the point of delivery, providing real-time updates on the status of the shipment.

Increasing the number of warehouses to reduce shipping distances is not a common strategy to improve shipping and logistics efficiency, as it can lead to increased costs and complexity.

Order fulfillment is the process of fulfilling customer orders by picking, packing, and shipping the products.

Cross-docking is not a type of e-commerce fulfillment model but a logistics practice where goods are received and shipped out without being stored in a warehouse.

Supply chain management is the process of managing the flow of goods and information from the point of origin to the point of consumption.

Inventory turnover is not a common metric used to measure the performance of shipping and logistics in e-commerce.

Warehouse management is the process of managing the flow of goods and information within a warehouse.

Third-party logistics (3PL) providers are not shipping carriers but companies that provide logistics services such as warehousing, order fulfillment, and transportation.

Supply chain management is the process of coordinating and managing the movement of goods and information across different stages of the supply chain.

Dealing with returns and exchanges is not a logistics challenge but a customer service issue.

Shipment tracking is the process of monitoring the movement of goods from the point of origin to the point of delivery, providing real-time updates on the status of the shipment.