Customer satisfaction is not a direct measure of safety performance and is typically not included in safety metrics.

Measuring safety performance serves multiple purposes, including identifying areas for improvement, complying with regulatory requirements, and demonstrating due diligence.

Employee surveys are not typically used as a direct measure of safety performance, although they can provide valuable insights into safety culture and employee perceptions of safety.

Data analysis enables organizations to identify trends and patterns, evaluate the effectiveness of safety interventions, and set realistic safety goals.

Continuous improvement enables organizations to adapt to changing conditions, learn from past mistakes, and incorporate new technologies and best practices.

While safety metrics and performance measurement can contribute to increased regulatory compliance, it is not a direct benefit but rather a consequence of effective safety management.

The DuPont Safety Pyramid illustrates the relationship between safety incidents and injuries, safety culture and safety performance, and leading and lagging indicators.

Leading indicators are predictive measures of safety performance that can help organizations identify potential hazards and intervene before incidents occur.

Lagging indicators are measures of actual safety incidents and injuries that provide insights into the effectiveness of safety interventions and overall safety performance.

The Heinrich Triangle illustrates the relationship between different types of safety incidents and injuries, including minor injuries, serious injuries, and fatalities.

The Bird-Heinrich Triangle is an extension of the Heinrich Triangle that includes near misses and unsafe acts as precursors to safety incidents and injuries.

The Total Recordable Incident Rate (TRIR) measures the number of recordable injuries and illnesses per 100 full-time workers.

The Lost Time Injury Rate (LTIR) measures the number of lost time injuries and illnesses per 100 full-time workers.

The Fatality Rate measures the number of fatalities per 100 full-time workers.

The Days Away, Restricted, or Transferred (DART) Rate measures the number of days lost, restricted, or transferred due to injuries and illnesses per 100 full-time workers.