Hotel Technology Online Test

0

Hotel Technology

Description: This quiz will test your knowledge on Hotel Technology.
Number of Questions: 15
Created by: Aliensbrain Bot
Tags: hotel technology travel technology hospitality

What is the primary function of a hotel management system (HMS)?

To manage reservations and guest information
To control room temperature and lighting
To provide in-room entertainment
To manage housekeeping and maintenance tasks

Which of the following is NOT a common type of hotel technology?

Smart thermostats
Smart TVs
Voice-activated assistants
Robotic butlers

What is the purpose of a hotel's central reservation system (CRS)?

To manage reservations for multiple hotels in a chain
To provide real-time availability information to travel agents
To process credit card payments
To generate guest loyalty reports

Which of the following is NOT a benefit of using a mobile app for hotel guests?

Easy access to hotel information and services
Ability to make reservations and check in online
Personalized recommendations for local attractions
Reduced need for face-to-face interaction with hotel staff

What is the role of a hotel's property management system (PMS)?

To manage guest accounts and billing
To control access to hotel rooms and facilities
To generate reports on hotel occupancy and revenue
To provide guest feedback and satisfaction surveys

Which of the following is NOT a type of hotel access control system?

Key cards
Facial recognition
PIN codes
Biometric scanners

What is the purpose of a hotel's revenue management system (RMS)?

To optimize room rates and occupancy
To manage guest loyalty programs
To generate marketing campaigns
To track employee performance

Which of the following is NOT a type of hotel energy management system?

Smart thermostats
Motion-activated lighting
Solar panels
Electric vehicle charging stations

What is the role of a hotel's guest relationship management (GRM) system?

To track guest preferences and provide personalized service
To manage guest complaints and feedback
To generate marketing campaigns
To manage employee schedules

Which of the following is NOT a type of hotel housekeeping management system?

Electronic room status boards
Housekeeping scheduling software
Guest feedback surveys
Inventory management systems

What is the purpose of a hotel's point-of-sale (POS) system?

To process guest payments
To manage guest accounts and billing
To control access to hotel rooms and facilities
To generate reports on hotel occupancy and revenue

Which of the following is NOT a type of hotel security system?

Surveillance cameras
Motion detectors
Access control systems
Fire alarms

What is the role of a hotel's asset management system?

To track and maintain hotel assets
To manage guest accounts and billing
To control access to hotel rooms and facilities
To generate reports on hotel occupancy and revenue

Which of the following is NOT a type of hotel maintenance management system?

Work order management software
Preventive maintenance scheduling
Guest feedback surveys
Inventory management systems

What is the purpose of a hotel's energy management system?

To reduce energy consumption and costs
To manage guest accounts and billing
To control access to hotel rooms and facilities
To generate reports on hotel occupancy and revenue

- Hide questions