Social Media and Technology

Description: This quiz covers various aspects of social media and technology, including their impact on society, communication, and individual behavior.
Number of Questions: 15
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Tags: social media technology communication society internet
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Which of the following is NOT a primary social media platform?

  1. Facebook

  2. Instagram

  3. Twitter

  4. LinkedIn

  5. YouTube


Correct Option: E
Explanation:

YouTube is primarily a video-sharing platform, while the other options are social networking platforms.

What is the term for the use of social media to promote a product or service?

  1. Social marketing

  2. Social advertising

  3. Social media marketing

  4. Social selling


Correct Option: C
Explanation:

Social media marketing is the use of social media platforms to promote a product or service.

Which social media platform is known for its short-form video content?

  1. TikTok

  2. Snapchat

  3. Instagram

  4. Twitter

  5. Facebook


Correct Option: A
Explanation:

TikTok is a social media platform that allows users to create and share short-form videos.

What is the term for the use of social media to connect with and engage with customers?

  1. Social engagement

  2. Social customer relationship management

  3. Social media customer service

  4. Social listening


Correct Option: A
Explanation:

Social engagement is the use of social media to connect with and engage with customers.

Which of the following is NOT a type of social media influencer?

  1. Celebrity influencer

  2. Micro-influencer

  3. Mega-influencer

  4. Nano-influencer

  5. Lifestyle influencer


Correct Option: E
Explanation:

Lifestyle influencer is not a specific type of social media influencer.

What is the term for the use of social media to spread false or misleading information?

  1. Fake news

  2. Misinformation

  3. Disinformation

  4. Propaganda

  5. Clickbait


Correct Option: B
Explanation:

Misinformation is the use of social media to spread false or misleading information.

Which of the following is NOT a potential benefit of social media for businesses?

  1. Increased brand awareness

  2. Improved customer engagement

  3. Lead generation

  4. Cost savings

  5. Reduced customer satisfaction


Correct Option: E
Explanation:

Social media can help businesses increase brand awareness, improve customer engagement, generate leads, and save costs.

What is the term for the use of social media to monitor and analyze customer sentiment and behavior?

  1. Social listening

  2. Social media analytics

  3. Social media monitoring

  4. Social media intelligence

  5. Social media sentiment analysis


Correct Option: A
Explanation:

Social listening is the use of social media to monitor and analyze customer sentiment and behavior.

Which of the following is NOT a potential risk of social media for businesses?

  1. Negative publicity

  2. Security breaches

  3. Data privacy concerns

  4. Increased customer satisfaction

  5. Loss of control over brand message


Correct Option: D
Explanation:

Social media can pose risks such as negative publicity, security breaches, data privacy concerns, and loss of control over brand message.

What is the term for the use of social media to provide customer support and resolve customer issues?

  1. Social media customer service

  2. Social customer relationship management

  3. Social media support

  4. Social media engagement

  5. Social listening


Correct Option: A
Explanation:

Social media customer service is the use of social media to provide customer support and resolve customer issues.

Which of the following is NOT a type of social media advertising?

  1. Pay-per-click advertising

  2. Cost-per-mile advertising

  3. Cost-per-action advertising

  4. Native advertising

  5. Display advertising


Correct Option: E
Explanation:

Display advertising is not a specific type of social media advertising.

What is the term for the use of social media to connect with and engage with employees?

  1. Social intranet

  2. Social collaboration

  3. Social enterprise

  4. Social HR

  5. Social employee advocacy


Correct Option: A
Explanation:

Social intranet is the use of social media to connect with and engage with employees.

Which of the following is NOT a potential benefit of social media for individuals?

  1. Increased social connection

  2. Improved communication

  3. Access to information

  4. Enhanced creativity

  5. Reduced productivity


Correct Option: E
Explanation:

Social media can help individuals increase social connection, improve communication, access information, and enhance creativity.

What is the term for the use of social media to promote social change or raise awareness for a cause?

  1. Social activism

  2. Social advocacy

  3. Social justice

  4. Social entrepreneurship

  5. Social impact


Correct Option: A
Explanation:

Social activism is the use of social media to promote social change or raise awareness for a cause.

Which of the following is NOT a potential risk of social media for individuals?

  1. Cyberbullying

  2. Identity theft

  3. Addiction

  4. Depression

  5. Increased happiness


Correct Option: E
Explanation:

Social media can pose risks such as cyberbullying, identity theft, addiction, and depression.

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