Total Quality Management
Description: This quiz covers the fundamental concepts and principles of Total Quality Management (TQM), a comprehensive approach to improving the overall quality of products and services. | |
Number of Questions: 15 | |
Created by: Aliensbrain Bot | |
Tags: total quality management quality control continuous improvement customer satisfaction |
What is the primary focus of Total Quality Management (TQM)?
Which of the following is a key principle of TQM?
What is the purpose of a Quality Management System (QMS) in TQM?
Which of the following is a common tool used in TQM for identifying and resolving quality issues?
What is the role of employee involvement in TQM?
Which of the following is a key element of TQM that focuses on preventing defects rather than inspecting for them?
What is the concept of "Kaizen" in TQM?
Which of the following is a common approach used in TQM to reduce process variation and improve quality?
What is the purpose of conducting customer satisfaction surveys in TQM?
Which of the following is a key aspect of TQM that emphasizes the importance of supplier relationships?
What is the role of leadership in TQM?
Which of the following is a common tool used in TQM to analyze and improve processes?
What is the concept of "Zero Defects" in TQM?
Which of the following is a key element of TQM that focuses on reducing waste and improving efficiency?
What is the primary objective of benchmarking in TQM?