Project Quality Management

Description: This quiz consists of 15 questions related to Project Quality Management. It covers topics such as quality planning, quality assurance, and quality control.
Number of Questions: 15
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Tags: project management quality management
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What is the primary objective of project quality management?

  1. To ensure that the project meets the customer's requirements.

  2. To identify and mitigate project risks.

  3. To develop a project schedule.

  4. To manage project costs.


Correct Option: A
Explanation:

The primary objective of project quality management is to ensure that the project meets the customer's requirements. This involves planning, assuring, and controlling the quality of the project deliverables.

What is the difference between quality assurance and quality control?

  1. Quality assurance is proactive, while quality control is reactive.

  2. Quality assurance is focused on preventing defects, while quality control is focused on detecting defects.

  3. Quality assurance is performed by the project team, while quality control is performed by an independent team.

  4. All of the above.


Correct Option: D
Explanation:

Quality assurance is proactive, while quality control is reactive. Quality assurance is focused on preventing defects, while quality control is focused on detecting defects. Quality assurance is performed by the project team, while quality control is performed by an independent team.

What are the key elements of a quality plan?

  1. Quality objectives

  2. Quality standards

  3. Quality control procedures

  4. All of the above


Correct Option:
Explanation:

A quality plan typically includes quality objectives, quality standards, and quality control procedures.

What is the purpose of a quality audit?

  1. To assess the effectiveness of the quality management system.

  2. To identify areas for improvement in the quality management system.

  3. To ensure that the project is meeting its quality objectives.

  4. All of the above.


Correct Option: D
Explanation:

The purpose of a quality audit is to assess the effectiveness of the quality management system, identify areas for improvement in the quality management system, and ensure that the project is meeting its quality objectives.

What is the difference between a quality control chart and a histogram?

  1. A quality control chart is used to track the quality of a process over time, while a histogram is used to display the distribution of data.

  2. A quality control chart is used to identify trends and patterns in the quality of a process, while a histogram is used to identify the mean and standard deviation of the data.

  3. A quality control chart is used to determine if a process is in control, while a histogram is used to determine the shape of the data.

  4. All of the above.


Correct Option: D
Explanation:

A quality control chart is used to track the quality of a process over time, while a histogram is used to display the distribution of data. A quality control chart is used to identify trends and patterns in the quality of a process, while a histogram is used to identify the mean and standard deviation of the data. A quality control chart is used to determine if a process is in control, while a histogram is used to determine the shape of the data.

What are the seven basic tools of quality?

  1. Cause-and-effect diagram

  2. Check sheet

  3. Control chart

  4. Histogram

  5. Pareto chart

  6. Scatter diagram

  7. Stratification


Correct Option:
Explanation:

The seven basic tools of quality are cause-and-effect diagram, check sheet, control chart, histogram, Pareto chart, scatter diagram, and stratification.

What is the purpose of a quality control inspection?

  1. To identify defects in the project deliverables.

  2. To verify that the project deliverables meet the customer's requirements.

  3. To ensure that the project deliverables are produced in accordance with the project plan.

  4. All of the above.


Correct Option: D
Explanation:

The purpose of a quality control inspection is to identify defects in the project deliverables, verify that the project deliverables meet the customer's requirements, and ensure that the project deliverables are produced in accordance with the project plan.

What is the difference between a corrective action and a preventive action?

  1. A corrective action is taken to address a problem that has already occurred, while a preventive action is taken to prevent a problem from occurring.

  2. A corrective action is taken to improve the quality of the project deliverables, while a preventive action is taken to maintain the quality of the project deliverables.

  3. A corrective action is taken by the project team, while a preventive action is taken by the quality assurance team.

  4. All of the above.


Correct Option: D
Explanation:

A corrective action is taken to address a problem that has already occurred, while a preventive action is taken to prevent a problem from occurring. A corrective action is taken to improve the quality of the project deliverables, while a preventive action is taken to maintain the quality of the project deliverables. A corrective action is taken by the project team, while a preventive action is taken by the quality assurance team.

What is the role of the quality manager in a project?

  1. To develop and implement the project quality plan.

  2. To conduct quality audits and inspections.

  3. To review and approve quality control procedures.

  4. All of the above.


Correct Option: D
Explanation:

The role of the quality manager in a project is to develop and implement the project quality plan, conduct quality audits and inspections, and review and approve quality control procedures.

What is the difference between a quality cost and a non-quality cost?

  1. A quality cost is a cost incurred to prevent or detect defects, while a non-quality cost is a cost incurred as a result of defects.

  2. A quality cost is a cost that is necessary to produce a quality product, while a non-quality cost is a cost that is incurred as a result of poor quality.

  3. A quality cost is a cost that is incurred to improve the quality of a product, while a non-quality cost is a cost that is incurred as a result of poor quality.

  4. All of the above.


Correct Option: D
Explanation:

A quality cost is a cost incurred to prevent or detect defects, while a non-quality cost is a cost incurred as a result of defects. A quality cost is a cost that is necessary to produce a quality product, while a non-quality cost is a cost that is incurred as a result of poor quality. A quality cost is a cost that is incurred to improve the quality of a product, while a non-quality cost is a cost that is incurred as a result of poor quality.

What is the purpose of a quality improvement program?

  1. To identify and eliminate the root causes of defects.

  2. To improve the quality of the project deliverables.

  3. To reduce the cost of quality.

  4. All of the above.


Correct Option: D
Explanation:

The purpose of a quality improvement program is to identify and eliminate the root causes of defects, improve the quality of the project deliverables, and reduce the cost of quality.

What is the difference between a quality assurance audit and a quality control audit?

  1. A quality assurance audit is conducted to assess the effectiveness of the quality management system, while a quality control audit is conducted to assess the effectiveness of the quality control procedures.

  2. A quality assurance audit is conducted by an independent team, while a quality control audit is conducted by the project team.

  3. A quality assurance audit is conducted before the project starts, while a quality control audit is conducted during the project.

  4. All of the above.


Correct Option: D
Explanation:

A quality assurance audit is conducted to assess the effectiveness of the quality management system, while a quality control audit is conducted to assess the effectiveness of the quality control procedures. A quality assurance audit is conducted by an independent team, while a quality control audit is conducted by the project team. A quality assurance audit is conducted before the project starts, while a quality control audit is conducted during the project.

What is the role of the customer in project quality management?

  1. To provide feedback on the quality of the project deliverables.

  2. To participate in quality audits and inspections.

  3. To review and approve the project quality plan.

  4. All of the above.


Correct Option: D
Explanation:

The role of the customer in project quality management is to provide feedback on the quality of the project deliverables, participate in quality audits and inspections, and review and approve the project quality plan.

What is the difference between a quality control hold and a quality control stop?

  1. A quality control hold is issued when a defect is found in a project deliverable, while a quality control stop is issued when a project deliverable is not produced in accordance with the project plan.

  2. A quality control hold is issued by the project manager, while a quality control stop is issued by the quality manager.

  3. A quality control hold is temporary, while a quality control stop is permanent.

  4. All of the above.


Correct Option: D
Explanation:

A quality control hold is issued when a defect is found in a project deliverable, while a quality control stop is issued when a project deliverable is not produced in accordance with the project plan. A quality control hold is issued by the project manager, while a quality control stop is issued by the quality manager. A quality control hold is temporary, while a quality control stop is permanent.

What is the purpose of a quality gate?

  1. To assess the quality of the project deliverables at key points in the project.

  2. To identify and mitigate project risks.

  3. To ensure that the project is meeting its quality objectives.

  4. All of the above.


Correct Option: D
Explanation:

The purpose of a quality gate is to assess the quality of the project deliverables at key points in the project, identify and mitigate project risks, and ensure that the project is meeting its quality objectives.

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