To promote consumer awareness and education

To provide a forum for redressal of consumer grievances

To regulate the activities of businesses and service providers

To enforce consumer protection laws and regulations

The Consumer Protection Act, 1986

The Consumer Protection (Amendment) Act, 2019

The Consumer Protection Rules, 1987

The Consumer Protection Regulations, 2020

A president and two members

A president and four members

A president and six members

A president and eight members

To adjudicate consumer disputes involving claims up to Rs. 20 lakhs

To adjudicate consumer disputes involving claims up to Rs. 50 lakhs

To adjudicate consumer disputes involving claims up to Rs. 1 crore

To adjudicate consumer disputes involving claims up to Rs. 2 crores

A president and three members

A president and four members

A president and five members

A president and six members

To adjudicate consumer disputes involving claims between Rs. 20 lakhs and Rs. 1 crore

To adjudicate consumer disputes involving claims between Rs. 50 lakhs and Rs. 2 crores

To adjudicate consumer disputes involving claims between Rs. 1 crore and Rs. 5 crores

To adjudicate consumer disputes involving claims above Rs. 5 crores

A president and four members

A president and five members

A president and six members

A president and seven members

To adjudicate consumer disputes involving claims above Rs. 1 crore

To adjudicate consumer disputes involving claims above Rs. 2 crores

To adjudicate consumer disputes involving claims above Rs. 5 crores

To adjudicate consumer disputes involving claims above Rs. 10 crores

Within 2 years from the date of cause of action

Within 3 years from the date of cause of action

Within 4 years from the date of cause of action

Within 5 years from the date of cause of action

File a written complaint along with supporting documents

File a complaint online through the e-filing portal

Both of the above

None of the above

Rs. 100

Rs. 200

Rs. 300

Rs. 400

Within 3 months from the date of filing of the complaint

Within 6 months from the date of filing of the complaint

Within 9 months from the date of filing of the complaint

Within 12 months from the date of filing of the complaint

Compensation for damages suffered

Refund of the amount paid for the defective goods or services

Replacement of the defective goods or services

All of the above

File an appeal before the state consumer disputes redressal commission

File an appeal before the National Consumer Disputes Redressal Commission (NCDRC)

Both of the above

None of the above

Within 30 days from the date of the order

Within 45 days from the date of the order

Within 60 days from the date of the order

Within 90 days from the date of the order