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Advertising and brand promotion - class-XII

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Match the items of List-I with the items of the List-II:

List-II(Company Name) List-II(Brand)
(a) HUL (i) Cerelac
(b) ITC (ii) Eclares
(c) Nestle (iii) Vivel
(d) Cadbury (iv) Sunsilk
  1. $(a) - (iv), (b) - (iii), (c) - (i), (d) - (ii)$

  2. $(a) - (i), (b) - (ii), (c) - (iii), (d) - (iv)$

  3. $(a) - (iv), (b) - (ii), (c) - (iii), (d) - (i)$

  4. $(a) - (iv), (b) - (iii), (c) - (ii), (d) - (i)$


Correct Option: A

Which of the following is a brand name?

  1. Asian Paints

  2. Woodland

  3. Nike

  4. None of the above


Correct Option: D
Explanation:

When the company's trade name is used, multi product branding is also known as corporate branding, family branding or umbrella branding. Examples of companies that use corporate branding are Microsoft, Samsung, Apple, and Sony as the company brand name is identical to their trade name.

Branding is not related to marketing.

  1. True

  2. False


Correct Option: B
Explanation:

Branding is when the idea or image of a brand is marketed so that it is recognizable by more and more people, and identified with certain service or product when there are many other companies offering the same service or product.Branding allows companies to build their reputations as well as expand beyond the original product and service, and add to the revenue generated by the original brand. 

______ is creating a brand identity for a consumer.

  1. Branding

  2. Marketing

  3. Brand logo

  4. None of the above


Correct Option: A
Explanation:

Branding is when the idea or image of a brand is marketed so that it is recognizable by more and more people, and identified with certain service or product when there are many other companies offering the same service or product.Branding allows companies to build their reputations as well as expand beyond the original product and service, and add to the revenue generated by the original brand. 

The part of a brand which can be recognized but not utter able is called _______. 

  1. Brand name

  2. Trade mark

  3. Brand mark

  4. Sign


Correct Option: C
Explanation:

The part of a brand which can be recognized but not utter able is called brand mark .

Brand marks are the visual images , elements or the symbols to get identified by the customers . Brand mark serve as the purposes of contributing to building and maintaining the brand's image .

Marketer has to decide whether the product will be sold under brand name or ______ name.

  1. General

  2. Generic

  3. Non brand

  4. Branded


Correct Option: B
Explanation:

A generic brand is a type of consumer product that lacks a widely recognized name or logo because it is typically isn't advertised. Generic brands are usually less expensive than brand-named products. The marketer has to decide whether to develop a brand for the specific product over give it a generic brand without spending on the advertisement and promotions 

Brand helps the seller to _______ between its product and  competitor's products.

  1. Connect

  2. Differentiate

  3. Draw similarity

  4. Refer


Correct Option: B
Explanation:

A brand is the idea or image of a specific product or service that consumers connect with, by identifying the name, logo, slogan, or design of the company  who owns the idea or image.  This helps the consumer to differentiate the brand from those of competitors. Branding allows companies to build their reputations as well as expand beyond the original product and service and add to the revenue generated by the original brand.

A ______ is a sign, symbol, term, design or a combination of them, used to identify the product. 

  1. Name

  2. Brand

  3. Generic

  4. Logo


Correct Option: B
Explanation:

A brand is the idea or image of a specific product or service that consumers connect with, by identifying the name, logo, slogan, or design of the company  which owns the idea or image.  This helps the consumer to differentiate the brand from those of competitors. Branding allows companies to build their reputations as well as expand beyond the original product and service and add to the revenue generated by the original brand.

Branding does not help the customers to identify the product.

  1. True

  2. False


Correct Option: B
Explanation:

Branding is when the idea or image of a brand is marketed so that it is recognizable by more and more people, and identified with certain service or product when there are many other companies offering the same service or product. Effective branding helps the consumer to identify and differentiate between the product of the brand and the competitors.

Which of the following is not an advantage of branding to marketer?

  1. Ease of introduction of a new product

  2. Differential Pricing

  3. Helps in advertising

  4. Helps in indicating status symbol


Correct Option: D
Explanation:

Branding is when the idea or image of a brand is marketed so that it is recognizable by more and more people, and identified with certain service or product when there are many other companies offering the same service or product. A brand with good brand image and reputation enables the marketer to charge premium prices for their products to consumer. It also helps in introducing new products under the same brand as consumers are already aware about the brand. 

It is easy to advertise the brand which is easily recognized by potential consumers. 

Branding does not enable differential pricing.

  1. True

  2. False


Correct Option: B
Explanation:

Branding is when the idea or image of a brand is marketed so that it is recognizable by more and more people, and identified with certain service or product when there are many other companies offering the same service or product. A brand with good brand image and reputation enables the marketer to charge premium prices for their products to consumer.

The process of identifying and differentiating an organisation's products, processes on services from another organisation by giving it a name, phrase or other mark is called __________.

  1. Branding

  2. Benchmarking

  3. Quality management

  4. None of these


Correct Option: A

What is Personal selling?

  1. A recent and powerful form of persuasion.

  2. Non personal stimulation of demand for a product or service.

  3. An oral, face-to-face presentation with one or more perspective purchasers for the purpose of making sales.

  4. Only paid form of non-personal presentation of goods or ideas by an identified sponsor.


Correct Option: C

_____________ provides direct and immediate feedback.

  1. Trade mark

  2. Packaging

  3. Personal Selling

  4. Advertising


Correct Option: C
Explanation:

The selling agent can get instant feedback from the prospective buyer. 

Direct selling helps reach the audience that we cannot reach in any other form. There are sometimes customers that cannot be reached by any other method.

________ involves oral presentation of message in the form of conversation.

  1. Sales promotion

  2. Personal selling

  3. Publicity

  4. Advertising


Correct Option: B
Explanation:

Personal selling involves oral presentation of message in the form of conversation .

Personal selling involves direct contact between the customer and sales person . Here the sales person has a conversation with the customer through which he provides information and details of the product .

Customer gets ________ through personal selling.

  1. Refunds

  2. Latest market information

  3. Discounts

  4. Report


Correct Option: B
Explanation:

Customer gets latest marketing information through personal selling . In personal selling the sales person directly contacts the buyer or the customer .

There is a direct interaction between the buyer and the seller which leads to information provided directly to the customers . Hence the customer receive the latest market information.

Direct feedback is one of the demerits of personal selling.

  1. True

  2. False


Correct Option: B
Explanation:

False , direct feedback is one of the merits of personal selling .

Personal selling is a direct contact of the customer and the sales person wherein the sales person informs the buyer with the products details and get instant feedback by the customer where they like the product or not . 
Feedback is necessary for a company to know the consumer preferences and market analysis.

Out of the following selling tactics and practices are not indicative of an unconscionable transaction?

  1. Grossly excessive pricing

  2. Not taking advantage of those in desperate straits.

  3. Excessive interest rates.

  4. Taking advantage of the illiterate or mentally disabled


Correct Option: B

Personal selling can give a personal touch to the selling process.

  1. True

  2. False


Correct Option: A
Explanation:

True, personal selling gives a personal touch to the selling process as the salesperson is in the direct contact with the customer where he can understand the need, taste and the preference of the customer and sell products accordingly.

Selling is a narrow concept as compared to marketing.

  1. True

  2. False

  3. Partly true

  4. Partly false


Correct Option: A
Explanation:

True .selling is a narrow concept as compared to marketing . As selling is part of marketing which is a wider concept . 

Marketing is related to promotion and transfer of the commodity from one person to the other . Marketing concept incorporates a number of activities like identifying the need of customers , designing and developing the product as per their wants etc.

Match the items in List-I with those in List-II:

List - I List - II
(a) Post purchase behaviour (i) AIDA
(b) Personal selling (ii) ACMEE
(c) Everitt M. Rogers (iii) Diffusion of Innovation
(d) Salesperson training (iv) Cognitive dissonance

Indicate the correct matching.

  1. $(a) - (i), (b) - (ii), (c) - (iii), (d) - (iv)$

  2. $(a) - (iv), (b) - (ii), (c) - (iii), (d) - (i)$

  3. $(a) - (iii), (b) - (ii), (c) - (i), (d) - (iv)$

  4. $(a) - (ii), (b) - (i), (c) - (iii), (d) - (ii)$


Correct Option: D

Objections against advertising.

  1. It is not productive

  2. It forces people to desire and buy things which, in fact, are not within their means

  3. It increases the cost of goods

  4. All the above


Correct Option: D

The advertisement-"Usha: today's best selling fans", is an example of _______.

  1. attention value

  2. suggestive value

  3. sentimental value

  4. educational value


Correct Option: B

Which is the example of memorizing value among the given options?

  1. Forhans- the paste created by dentist

  2. Relax- smoke a charminar

  3. Indian Co - Indian made

  4. Boost is the secret of my energy


Correct Option: D

When constructing the ad, it is important to consider how to best _________.

  1. attract attention to the advertisement

  2. get right candidate

  3. how will be the profit

  4. the candidate reach in profit


Correct Option: A
Explanation:

Advertisement is an audio visual marketing tool. Advertisement's main objective is to persuade the consumers to buy the company's product. There are many advertisements that are played on the radio and on the television, if the marketer wants his advertisement to stand out from the clutter, the advertisement has to be attractive so that people pay attention to the message that has to be communicated.      

False and misleading claims and vulgarity in advertisements do not match with _________.

  1. aggressive advertising

  2. ethics in advertising

  3. mass level of advertising

  4. sales promotion


Correct Option: B
Explanation:
Advertising is a part of promotional mix that uses audio or video or both form of marketing communication. The ethics in advertising underlines that truth and facts about the product has to be communicated to consumers.

Advertising lacks ______________.

  1. Reaching to a large number of people

  2. Impersonal communication

  3. Direct Feedback

  4. Covering market in short time


Correct Option: C
Explanation:

It is very difficult to judge the effectiveness of an advertising message as there is no accurate feedback regarding its impact.

Lack of feedback cannot be counted as a demerit of advertisements.

  1. True

  2. False


Correct Option: B
Explanation:

False, lack of feedback cannot be counted as a demerit of advertisements .

Advertising means any paid form of a non-personal presentation of ideas , goods and services by an identified sponsor . Advertising is done to reach masses and helps in promoting a good or service at large . Since it is a non-personal form of selling , instant feedback is not possible but the reach of advertising helps in getting the instant attention of the buyer.

__________ is not a part of advertising.

  1. Paintings

  2. T.V advertising

  3. Banners

  4. None of the above


Correct Option: D
Explanation:

All the above given options are a part of advertising .

Advertising is any paid form of non-personal representation and promotion of goods , services or ideas by an identified sponsor . It includes T.V advertising, banners, paintings.

Advertising adds to the sales promotion.

  1. True

  2. False


Correct Option: B
Explanation:

Sales promotion is a pull marketing technique. It is done by providing various offers and discounts to the customers. The company can also motivate dealers and distributors of the distribution channel by offering commission, gifts, etc. Advertising is the process informing and persuading consumers to buy the product offered by the company. 

Seeking customer's attention is one of the advantages of advertising.

  1. True

  2. False


Correct Option: A
Explanation:

True, seeking customer's attention is one of the advantages of advertising .

Advertising is a non-personal form of promotion of goods and services. Advertisements are attractive and made in such a way that it grasps the attention of the consumer instantly .Hence seeking customer's attention is one of the advantages of advertising .

Most of the money spent in measuring the effectiveness of advertising is spent on:

  1. Communication-response research

  2. Pre-testing the advertisements

  3. Post-testing the advertisements

  4. Sales-response research


Correct Option: B

For promoting sales, advertising endeavors may be made as per which of the following?
I. Competitive parity
II. Objective and task
III. Tied sales
IV. All-one-can-Afford

  1. I and II only

  2. II, III and IV only

  3. I, II and IV only

  4. III and IV only


Correct Option: C
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