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Understanding advertising - class-XI

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Identification of brands is created through the process of __________.

  1. Processing

  2. Manufacturing

  3. Advertising

  4. All of the above


Correct Option: C

Many people cannot afford branded products.

  1. True

  2. False


Correct Option: A
Explanation:

Branded products are mostly expensive. There are certain brands in clothing, cosmetics, vehicles etc which are very costly. Many people cannot effort such branded products because of their financial condition. They rather satisfy for a cheap product that fulfils their needs.

Social advertisements refer to advertisements made by the State or private agencies that have a larger message for society.

  1. True

  2. False


Correct Option: A

Just naming a product does not help sell it. So, advertisers begin claiming certain special values for their brand.

  1. True

  2. False


Correct Option: A
Explanation:

In addition to branding the product for marketing building brand value is as important to make a profit and attract customers. Brand value can be constructed by signifying the source of the product and maintaining high standards for design, emotionally connects with the customers by interacting them with a consistent tone of voice and gaining their confidence.

Advertising is all about building __________.

  1. Grants

  2. Brands

  3. Canals

  4. None of these


Correct Option: B
Explanation:

Advertising is all about building brands. Brands are an integral part of advertising. The significance of a brand and the need to promote the uniqueness of a product is a key part of advertising.

Advertisements often show us images of the lifestyles of rich people.

  1. True

  2. False


Correct Option: A
Explanation:

Advertisement world is glamorous. The products and things we see in the advertisement largely display the lifestyle of rich people. There are advertisements for products which a common man cannot afford or even care to buy.

______________ of the product is called branding.

  1. Naming

  2. Taming

  3. Gaming

  4. Fuming


Correct Option: A

Which of the following is incorrect:

  1. Newspaper can publish Parliamentary proceedings

  2. Newspapers can publish any part of proceedings with the permission of the Speaker

  3. Newspapers have also the freedom to publish expunged portions of the speech of an MP

  4. Parliament has freedom to publish its proceedings


Correct Option: C

Consumer protection is ___________________.

  1. A] educating consumers about their families

  2. B] educating consumers about their rights and responsibilities.

  3. C] educating consumers about their health

  4. D] None of these


Correct Option: B
Explanation:

Consumers protection has a wide agenda. It not only includes educating consumers about their right  and responsibilities, but also helps in getting their grievances reddened.

The consumer has a right to file a complaint comes under ________________.

  1. Right to heard

  2. Right to safety

  3. Right to consumers

  4. None of these


Correct Option: A
Explanation:

Right to heard says that the consumer has a right to file a complaint and to be heard in case of dissatisfaction with a good or service.

Which of the following is not provided by right to seek red renal?

  1. Replacement of the product

  2. Compensation

  3. Removal of defect in the product

  4. removal of understated product


Correct Option: D
Explanation:

Right to seek redrenal provides a number of relief to the customers including replacement of the product, compensation paid for any loss or injury suffered by the consumer. 

The consumer protection act provides how many right  to consumers?

  1. One

  2. Five

  3. Six

  4. Eight


Correct Option: C
Explanation:

The consumer protection act provides six right to consumer. which are right to safely ,right to be informed , right to choose right to be heard Right to choose , Right to seek red renal.Right to consumer education. 

Full form of CPA is ________________.

  1. Consumer priority Act

  2. Consumer protection Act

  3. Consumer priority authority

  4. None of these


Correct Option: B
Explanation:

The full form of CPA is consumers protect  act which seeks to protect and promote the consumers interest through speedy and inexpensive redrenal of their grievances. 

Ravi bought a mobile phone and give it to sita to we that phone, the which of the following combination is true?

  1. A] Ravi-consumers, sita - consumer

  2. B] Ravi-customer , sita - consumer

  3. C] Ravi-customer, sita-customer

  4. None of these


Correct Option: B
Explanation:

As Ravi buys the mobile phone from seller so the is known as customer where as sita who is using that phone is called consumer.

Which of them is not the kind of_____________.

  1. Antyodaya

  2. BPL

  3. ADS

  4. APL


Correct Option: C

Advertisements draw our attention to various products and describe them __________ so that we become interested in buying them.

  1. Positively

  2. Negatively

  3. Marginally

  4. None of these


Correct Option: A
Explanation:

Advertisements draw our attention to various products and describe them positively so that we become interested in buying them. Advertisements appeal to the consumers in various ways and are powerfully linked to the consumer's self-image.

Advertisements are not an important part of our social and cultural life today.

  1. True

  2. False


Correct Option: B
Explanation:

We see lots of advertisement these days. They may be of a product such as a car, shampoo, oil luxury items etc. or of services or events. When we see the advertisement we discuss them with other people. We often tend to share a bond with people who use similar products like us. Sometimes advertisement provides us with useful information such as how to get rid of diseases etc. Many times they encourage people to keep a healthy and clean environment etc. Thus, advertisements play important role in social and cultural life.

Branding actually came from _________.

  1. Cattle grazing

  2. Farming

  3. Herding

  4. Fishing


Correct Option: A
Explanation:

Branding means stamping a product with a particular name or sign. This is done in order to differentiate it from other products in the market. Branding actually came from cattle grazing. Cattle of different owners grazed together in ranches and they often got mixed up. The owners thought of a solution. They started marking their cattle with the owner’s sign by using a heated iron. This was called branding.

Advertisements draw our attention to various products.

  1. True

  2. False


Correct Option: A
Explanation:

An advertisement is used for marketing purposes. It is an announcement, display or notice in public promoting a particular product, service or any event. Advertisement can take place through mass media and through public display by hoardings, boards etc. They draw our attention to various products we choose to buy or not but we get information about different products and their benefits.

Branding means stamping a product with a particular name or sign.

  1. True

  2. False


Correct Option: A
Explanation:

Branding means creating a name, putting or printing a symbol, mark or design that identifies the product and distinguishes it from other similar products. It is a marketing technique. These marks, signs, symbols carry the reputation of the manufacturer.

These brand values are conveyed through the use of ______ to give us an overall image that appeals to us.

  1. Visuals

  2. Words

  3. Both A and B

  4. None of these


Correct Option: C
Explanation:

Values such as treating our guests well and making sure our children get nutritious food are used by brands to create brand values. These brand values are conveyed through the use of visuals and words to give us an overall image that appeals to us.

The person who pays and purchases a product is called a consumer.

  1. True

  2. False


Correct Option: A
Explanation:

A consumer is a person who purchases/buys any goods or services for his personal use that is not for further selling them or manufacturing. The consumer pays price for the product or service he purchases.

Branded products cost more than the non-branded ones because of the costs involved in _________.

  1. Packaging

  2. Advertising

  3. Manufacturing

  4. Both a and b


Correct Option: D
Explanation:

Branded products cost much more than products that are sold loose because they include the costs of packaging and advertising. So, many people cannot afford them. Gradually, people come to believe that only branded products are good and will want to buy the products that come in a sealed packet rather than which is sold loose.

Advertisements seldom show us the reality of peoples lives that we see around us.

  1. True

  2. False


Correct Option: B
Explanation:

The advertisement involves techniques to advertise products that are different from what we normally observe in our daily lives. The display, use, and benefits are superficial than compared to the real utility of the product.

By linking our ___________ to products, advertisements tend to influence the ways in which we value ourselves as persons.

  1. Personal emotions

  2. Social emotions

  3. Both A and B

  4. None of these


Correct Option: C
Explanation:

By linking our personal emotions to products, advertisements tend to influence the ways in which we value ourselves as persons. Advertising, because it appeals to personal emotions also tends to make people who cannot afford certain brands feel bad. They feel that they are unable to give their loved ones the best care that brand products appear to offer.

Who is an individual who buys products or services for personal use and not for manufacture or resale?

  1. Distributor

  2. Consumer

  3. Producer

  4. Broker


Correct Option: B
Explanation:

An individual who buys products or services for personal use and not for manufacture or resale. A consumer is someone who can make the decision whether or not to purchase an item at the store, and someone who can be influenced by marketing and advertisements. Anytime someone goes to a store and purchases a toy, shirt, beverage, or anything else, they are making that decision as a consumer.

____ is/are expensive.

  1. Only producing advertisements

  2. Only showing advertisements

  3. Both a and b

  4. None of the above


Correct Option: C
Explanation:

Advertising a product costs a lot of money. Usually, crores of rupees are spent advertising a brand. Producing and showing advertisements in the media is very expensive. Because there are so many advertisements in the market today, companies have to show the advertisement, again and again, to have it stick in people’s minds.

Social advertisements are the advertisements made by the _________.

  1. Small businessman

  2. State

  3. Private agencies

  4. All of the above


Correct Option: D
Explanation:

Advertisements are an important part of our social and cultural life. Social advertisements refer to advertisements made by the State or private agencies that have a larger message for society.

Advertisements aim to get people to buy a particular brand.

  1. True

  2. False


Correct Option: A
Explanation:

The purpose of advertisements is to promote a particular product or a particular brand. For example, say there are lots of advertisement of detergent powder, every advertisement encourages us to buy detergent powder of a particular brand to get instant and effective results.

Branded products cost much more than products that are sold loose because they include the costs of ______________.

  1. Packaging

  2. Advertising

  3. Both A and B

  4. None of these


Correct Option: C
Explanation:

Branded products cost much more than products that are sold loose because they include the costs of packaging and advertising. So, many people cannot afford them. Gradually, people come to believe that only branded products are good and will want to buy the products that come in a sealed packet rather than which is sold loose.

Which coloured mark denotes vegetarian edibles?

  1. Red

  2. Blue

  3. Green

  4. Black


Correct Option: C
Explanation:

In India, it is mandatory for all food manufacturers to indicate as to whether the food item contains any non-vegetarian ingredients or not. To enable the consumer to know whether any packaged food is vegetarian or non-vegetarian, this will be indicated in the form of a brown circle in square or green circle in a square on the package. A brown circle is used to indicate the presence of non-vegetarian ingredients in the food item, while a green circle indicates that the food item is vegetarian. The green circle and brown circle in a square are indicated as veg & non-veg logos respectively.

Which coloured mark denotes non-vegetarian edibles?

  1. Green

  2. Brown

  3. Black

  4. Blue


Correct Option: B
Explanation:

In India, it is mandatory for all food manufacturers to indicate as to whether the food item contains any non-vegetarian ingredients or not. To enable the consumer to know whether any packaged food is vegetarian or non-vegetarian, this will be indicated in the form of a brown circle in square or green circle in a square on the package. A brown circle is used to indicate the presence of non-vegetarian ingredients in the food item, while a green circle indicates that the food item is vegetarian. The green circle and brown circle in a square are indicated as veg & non-veg logos respectively.

What is the part of the bill amount that goes to the government known as?

  1. Expense

  2. Profit

  3. Income

  4. Tax


Correct Option: D
Explanation:

A part of the bill amount goes to the government which is known as Tax. The government uses this money for our welfare. Thus, the consumer has the right to complain about a product if he/she is dissatisfied with it.

Which symbol is used for Agricultural produce? 

  1. Woolmark

  2. BIS Hallmark

  3. ISI

  4. Agmark


Correct Option: D
Explanation:

AGMARK seal provided by AGMARK standard set up by the Directorate of Marketing and Inspection of the Government of India in 1937, ensures quality and purity of a product. The Certification of agricultural commodities is carried out for the benefit of producer/manufacturer and consumer. All agricultural commodities that are grown or processed organically are certified under Agmark and have a symbol printed on the container. 

Which symbol is used for silver-gold ornaments?

  1. BIS Hallmark

  2. ISI

  3. Woolmark

  4. Agmark


Correct Option: A
Explanation:

BIS Hallmark is a purity certification of gold and silver articles in accordance with Indian Standard specifications. The Bureau of Indian Standards, the country's apex standards body, is involved in the development of technical standards (popularly known as Indian Standards), product quality and in all matters concerning standardisation, certification and quality. Gold and silver articles are evaluated and tested at an official Assaying and Hallmarking Centre and then certified that the metal used conforms to the national and international standard of fineness and purity.

Which consumer right means the right to be protected against the marketing of goods and services, which are hazardous to life and property? 

  1. Right to Safety

  2. Right to Information

  3. Right to be Heard

  4. Right to Choose


Correct Option: A
Explanation:

Right to Safety means the right to be protected against the marketing of goods and services, which are hazardous to life and property. The purchased goods and services availed of should not only meet their immediate needs but also fulfil long-term interests. Before purchasing, consumers should insist on the quality of the products as well as on the guarantee of the products and services. They should preferably purchase quality marked products such as ISI, AGMARK, etc.

What is the full form of RTI?

  1. Right to Information

  2. Right to Inspection

  3. Right to Inquiry

  4. Right to Invest


Correct Option: A
Explanation:

In October 2005, the Indian government passed a law known as RTI (Right to Information). It gives us the right to know about the functioning of various departments in the government offices. The basic object of the Right to Information Act is to empower the citizens, promote transparency and accountability in the working of the Government, contain corruption, and make our democracy work for the people in real sense. 

Which symbol is used for household products?

  1. Agmark

  2. BIS Hallmark

  3. ISI

  4. Woolmark


Correct Option: C
Explanation:

ISI mark is a certification mark for industrial products in India. It is the most popular and recognized certification mark in India. This mark ensures that the product conforms to the Indian standards mentioned by Indian Standard Institute. LPG Cylinders, Electrical equipment, Packaged foods and drinking water, Thermometers, Packaged Grocery items, Kitchen appliances and equipment etc are some general products with ISI mark.

Which symbol is used for woollen products?

  1. BIS Hallmark

  2. Agmark

  3. ISI

  4. Woolmark


Correct Option: D
Explanation:

The Woolmark brand is for compliant products containing wool. The Woolmark logo is a certification trademark and products that carry it is tested at independent Authorised Laboratories and approved by The Woolmark Company. The brands provide consumers with guaranteed fibre content and an assurance of quality. Thus, consumers can be assured that the products which carry the mark have been rigorously tested and awarded a mark of independent quality.

Right to ________________means the right to acquire the knowledge and skill to be an informed consumer throughout life.

  1. Choose

  2. Safety

  3. Redressal

  4. Consumer Education


Correct Option: D
Explanation:

Consumer Education means the right to acquire the knowledge and skill to be an informed consumer throughout life.Ignorance of consumers, particularly of rural consumers, is mainly responsible for their exploitation. They should know their rights and must exercise them. Only then real consumer protection can be achieved with success.

The Right To Information Act was introduced in the year ________.

  1. 2000

  2. 2002

  3. 2005

  4. 2008


Correct Option: C
Explanation:

RTI Bill was passed in Lok Sabha on 11th May 2005, and in Rajya Sabha on 12th May 2005. It received the assent of President of India on 15th June 2005 and was published in the Gazette of India on 21st June 2005. RTI Act, 2005 came into force with effect from 12th October 2005 and known as Right to Information Act, 2005. It is derived from our fundamental right of freedom of speech and expression under Article 19 of the Constitution. The Act mandates timely response to citizen requests for government information.

Which right gives the consumer the right to represent himself or the right to advocate his interest?

  1. Right to Information

  2. Right to be Heard

  3. Right to Choose

  4. Right to Consumer Education


Correct Option: B
Explanation:

The Right to be Heard gives the consumer the right to represent himself or to be heard or the right to advocate his interest. In case a consumer has been exploited or has any complaint against the product or service then he has the right to be heard and be assured that his/her interest would receive due consideration. This right includes the right to representation in the government and in other policy-making bodies. Under this right, the companies must have complaint cells to attend the complaints of customers.

Which consumer right means the right to be assured wherever possible, to have access to a variety of goods and services at a competitive price?

  1. Right to Consumer Education

  2. Right to Information

  3. Right to Choose

  4. Right to be Heard


Correct Option: C
Explanation:

Right to Choose means the right to be assured, wherever possible of access to a variety of goods and services at competitive price. According to this right, every consumer has the right to choose the goods or services of his or her likings. The right to choose means an assurance of availability, ability and access to a variety of products and services at competitive price and competitive price means just or fair price. The producer or supplier or retailer should not force the customer to buy a particular brand only. The consumer should be free to choose the most suitable product from his point of view.

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