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Marketing Management

Description: Short test bases on marketing management questions.
Number of Questions: 15
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Tags: MARKETING MANAGEMENT Consumer Behaviour Marketing Strategies Marketing Fundamentals Product Management
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Prof. Mohan Sawhney has proposed the concept of ___________________ to describe two or more associated products and services that are some what related to each other in the mind of consumers, but are spread across diverse set of industries.

  1. meta market

  2. vertical integration

  3. horizontal integration

  4. beta marketing

  5. synchronized marketing


Correct Option: A
Explanation:

Two or more distinct market that are associated in someway to product or services. For example,  for the metamarket for  house cleaning products includes house owners and domestic cleaning service companies.

Business firms consist of four organizational levels: The _______ , the divisional level, the business unit level, the product level.

  1. board of director level

  2. major stockholders level

  3. corporate level

  4. management team

  5. Strategic level


Correct Option: C
Explanation:

This is the top level of most large-scale companies.

Japanese have improve the value delivery process that include ___________.

  1. zero defect

  2. the Zero Customer Feedback Time

  3. zero price

  4. zero cost

  5. zero lot size


Correct Option: B
Explanation:

A mechanism through which company can collect the customer feed back instantly and continuously after purchase to learn how to improve the product and its marketing. 

If the marketing manager of a firm has opted growth via current product sold to new markets, then his firm would c hoose a ___________ strategy.

  1. market - penetration

  2. market development

  3. product - development

  4. market diversification

  5. none of these


Correct Option: B
Explanation:

A process for developing business: new customers and new markets and new products to existing customers and markets.

McDonald and Disney often colaborated and offer product related to latest Disney movie as a part of happy meal for kids. What can be the best discription of this kind of alliance?

  1. Product alliance

  2. Logistic alliance

  3. Pricing collaboration alliance

  4. Service alliance

  5. Promotional alliance


Correct Option: E
Explanation:

McDonald and Disney often colaborated to offer product related to latest Disney movie to promote latest disney movie. Therefore best allience will be promotional alliance.

Which of the following describes the way people dress, talk to one another and greet their customers in an organization?

  1. Strategic orientation

  2. Competitive positioning

  3. Distinctive Advantage

  4. HR training strategy

  5. Corporate Culture


Correct Option: E
Explanation:

The philosophy, values, behavior, dress codes, etc., that together constitute the unique style and policies of a company defines the corporate culture of the company.

According to Kotler, what are the three hurdles that company faces in converting to marketing orientation?

  1. Organized resistance, slow learning, and fast forgetting

  2. Management, customer reaction, and competitors' response

  3. Decreased profit, increased R and D, and additional distribution

  4. Forecasted demand, increased sales expenses, and increased inventory cost

  5. Customer focus, profitability and slow learning


Correct Option: A
Explanation:

Organized resistance is epecially strong in the industries where marketing is introduced for the first time, learning process is also slow and fast forgetting.

Which organization according to Prof. George Day is excelling in three different capabilities:market sensing, customer linking, and channel bonding?

  1. Production-driven

  2. Decision-driven

  3. Human Resource-driven

  4. Engineering-driven

  5. Market-driven


Correct Option: E
Explanation:

Those organizational characteristics and performance that are influenced by market forces and adapted to meet the changing market needs. Market driven organizations tend to focus on internal competencies that foster greater responsiveness to their customers and their target market.

Which concept specifies that consumers will prefer those products that give them most quality, performance, or innovative features?

  1. Product

  2. Marketing

  3. Production

  4. Selling

  5. Holistic marketing


Correct Option: A
Explanation:

In this concept the understanding of the dynamics of the product in order to showcase the best qualities of the product is done .

Which of the following is considered to be the activity involved in defining target market and acquiring new customers?

  1. Customer acquisition process

  2. Customer relationship management process

  3. Fulfillment management process

  4. Customer prospecting process

  5. Customer equity process


Correct Option: A
Explanation:

Customer acquisition is a process of acquiring new customers for business or converting existing prospects into new customers.

According to Kotler For each target market, the firm develops a ________. Positioning of offering is done in the mind of buyers showing them some important benifits.

  1. value offering

  2. niche offering

  3. market offering

  4. segment offering

  5. none of these


Correct Option: C
Explanation:

Market offering is a combination of products, services, information, or experiences offered to a market to satisfy a needs or wants of customer.  These market offering are positioned in the mind of customers showing them some important benefits.

According to Kotler, firms that follows both a reactive and proactive marketing orientation are applying a ________ and are likely to do very well.

  1. total market orientation

  2. external focus

  3. customer focus

  4. competitive strategy

  5. none of these


Correct Option: A
Explanation:

 A business approach or philosophy that focuses on identifying and meeting the hidden needs or wants of customers.

Incase a marketer decides to use warehouses, transportation companies, banks, and insurance companies to facilitate transactions with potential buyers, the marketer is using a ________.

  1. distribution channel

  2. service channel

  3. communication channel

  4. intermediary channel

  5. none of these


Correct Option: B
Explanation:

(Service channels) It includes warehouses, transportation companies, banks and insurance companies that facilitate transactions.

When doing market segmentation analysis, the marketer finds which segments has the greatest opportunity. These segments are called ________.

  1. primary markets

  2. niche markets

  3. demographic markets

  4. target market

  5. none of these


Correct Option: D
Explanation:

Target Marketing involves breaking a market into segments and then concentrating your marketing efforts on one or a few key segments. It can be the key to a small business success.

What is the reason behind rising promotion cost and shrinking profit?

  1. Globalisation

  2. Privatisation

  3. Deregulation

  4. Changing technology

  5. High level of competition


Correct Option: E
Explanation:

High level of competition is the reason for rising promotion cost and shrinking profits. 

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